Judging from the comments on the last Sprint story, customers really want Sprint’s 4G LTE service.
And now they don’t have to wait much longer in San Antonio, Houston, Dallas, Atlanta and Kansas City.
Sprint announced its 4G LTE network service starts on July 15.
The service should launch in Austin a few months later, according to Sprint officials.
Sprint built a new nationwide 3G and 4G LTE network, dubbed the Vision network so customers will receive faster download speeds and fewer dropped calls.
“The performance of both the 4G LTE and improved 3G networks are exceeding our expectations and we are pleased with the progress of the entire Network Vision program,” Sprint’s CEO Dan Hesse said in a news release.
By the end of 2013, Sprints expects to have the service rolled out to all of its customers in the U.S.
Category: San Antonio (Page 49 of 62)
BY SUSAN LAHEY
Reporter with Silicon Hills News
Joshua Baer has a set of those millionaire-on-a-skateboard dotcom Gold Rush stories that give the Austin startup scene its own sexy tech history.
Baer graduated Carnegie Mellon with a less-than-stellar academic record, and a couple hundred grand in revenues from being an early dabbler in web hosting and email services. He secured two houses: one for his business and one for his home and skateboarded to work every morning. He was one of the dozens of entrepreneurs spun out during of the Golden Years of Trilogy. And, as a young man, he sold his first company and made enough money that he could afford to sit back and contemplate what he’d like to do with the rest of his life, now that he could do whatever he wanted.
He decided what he wanted was to help other entrepreneurs take their own version of the wild ride that brought him there. So Baer founded Capital Factory, which provides work space and mentoring to entrepreneurs. He’s also the founder and CEO of OtherInbox—which he sold in January to Return Path. He’s also a specialist at the University of Texas and an investor and advisor at more than 25 other companies.
The man who once-upon-a-time was scared to have his own company is equipping all the entrepreneurs he can with the knowledge and contacts to create theirs.
Baer grew up in Nashua, New Hampshire, a third-generation descendant of Eastern European immigrants. His father was portrait photographer and most of his ancestors were entrepreneurs.
“So when I first started a company, I thought of it as something achievable,” he said. “It wasn’t as intimidating to me as it is to some people.”
As a computer science major at Carnegie Mellon, he was an early internet adopter. At the time, if you wanted a web site you had to run your own web server. He couldn’t afford a web server and he didn’t get chosen for the StarNine WebSTAR beta program. So instead, he applied for the beta program for ListSTAR, an email server that fewer people were applying for. Being a student with time on his hands, he could afford to play with the email software and read the manual, which led him to start answering questions on the ListSTAR forum. He became the resident expert and eventually drew the attention of the StarNine CEO, who decided to make him an intern, an official spokesman of sorts, to answer questions on behalf of the company.
Soon people were hiring him to consult about issues on their servers, paying him a pizza or $10-$15 bucks an hour. He started farming out work he didn’t have time for to fraternity buddies who were computer science majors. Then one day, one of his customers proposed that, instead of fixing problems as they arose, he would pay Baer $50 a month just to keep his server up and running to avoid chronic breakdowns and angry customers. It looked like money for nothing and Baer launched into the server industry. That was the real beginning of his first company in 1996, SKYLIST. And as it grew, rapidly, Baer got nervous.
“I was afraid to have my own business,” he said. “I didn’t know what I didn’t know.” The CEO of StarNine had sold that company and started another. He offered to help Baer out by making Baer’s company a division of his own.
“By the time I graduated in 1999 I had a couple hundred thousand dollars in revenue,” he said. “I employed a couple people doing tech support and people doing programming. I was the king of my world. I could buy more beer than anybody I knew.”
He got inundated with job offers. But then Jonathan Berkowitz, a friend who graduated six months before him, got hired by Trilogy Inc. and told him about it.
“I met with the CEO and he said ‘Keep your company. Come down here, work for me, learn a ton on my dime and when you’re done you can go back up there.” How could he refuse?
He brought his CMU gang who were working for him down to Austin. They housed servers in his house until they ran out of room, then rented a place up the street. His next company, UnsubCentral, spun out of SKYLIST. Compliance rules were emerging around email and he created a leading compliance solution for email list operators. Part of that company required him to meet with the Federal Trade Commission to provide industry comment on CAN-SPAM. He was 24.
“I don’t really enjoy wearing a suit,” he recalls. “But if I had to do it again now I am so much more confident and better prepared, I would totally show up in jeans and a t-shirt. Back then I was a 24-year-old trying to be an adult.”
When he was 30, he sold both SKYLIST and UnsubCentral to Datran Media (now PulsePoint) for an undisclosed amount estimated at $10 million in 2006. And that changed his life.
“Selling my first company was an inflection point,” he said. “Right as I turned 30 I sold my first company. It was a life changing event. I wasn’t doing poorly before I sold the company but I never had any financial security. ..your perspective on life changes when you have financial security.”
He pondered what he wanted to do. Go sit on a beach? A career as an EMT seemed exciting. “I romanticized the idea….” he said. “It must be incredible to walk home every day and say I saved two people’s lives today. But I pass out when they take blood from me.”
“Then I realized: I get a ton of personal satisfaction from helping people become entrepreneurs. … If I help somebody actually get their company started I feel successful. I get a ton of positive energy back from them…. The best way I can help the world is to help one person achieve financial independence. They’re going to make their own lives better and it’s going to have a trickle-down effect. If they start a company, that makes Austin better. That makes the world better. That’s I thing I can do and I’m good at it.”
So that’s what he does. He has always been a good networker, by his own admission. And he teaches what he’s learned along the way.
“He was one of the instructors for our class, we got to get advice from him on a weekly basis,” said Dwayne Smurdon, CEO of Predictable Data, a company that was created in one of Baer’s classes. “He’s very pragmatic. He gets down to issues you really need to worry about rather than the big scale issues like human resources. He focuses on what is the minimum you have to do to be viable, to get your company started up. “
That might include teaching students how to deal with mentors: Make sure you’re prepared to ask them very specific, targeted questions. Don’t waste your time or their time. Make sure you’re asking until they’ve said no; you never know how much a mentor is going to give.
It includes pitching advice: Start with a story people can relate to. Start with a small picture and build towards the big picture.
“He helps you network, get involved in the entrepreneurial community,” said Smurdon. “He’ll introduce you and what you do with that is up to you. It’s such a big advantage that other people who didn’t’ get to know someone like Josh don’t have.”
Both Smurdon and Baer say he emphasizes focus. There are so many potential issues to tackle, entrepreneurs don’t know where to look first. During pitch competitions, he said, entrepreneurs need to be able to drill down to the point.
“My goal is that I should be able to help everyone in some way: Introduce them to somebody, help them figure out a key tactic–something to do differently,” Baer said. And he’s carved a unique spot for himself in the world of Austin startups
“Josh is such a great catalyst for the city of Austin,” said Bryan Jones, 2012 chair of the Greater Austin Technology Partnership through the Austin Chamber of Commerce and CEO of Collider Media. “There aren’t many people that are both a successful entrepreneur, prolific investor and community activist. His ability to evangelize the city, while still making the community feel smaller by making constant introductions, is amazing.”
Baer is a fierce advocate for Austin as a tech growth center and weighs in often on the Silicon Valley vs. Silicon Hills controversy. While California benefits from a greater supply of early stage capital, for example, he points out that fewer companies need that much capital. He, for example, bootstrapped his first two companies.
“We want to learn what we can from the Silicon Valley, take their investors and their money and never become them. They’re at the pinnacle, they are the Mecca of consumer internet technology but they’re kind of like an established old boy club. It’s not impossible to break into that, but it’s hard. It’s hard to carve out a niche. Austin is a big pond that’s growing. That’s the exciting place to be for me, not in the busiest, most crowded room, but a growing one that creates opportunity…. You can affect what it’s becoming. You can change it. You’re not going to change Silicon Valley….I was a nobody in Austin but I’ve been able to get involved, get to be part of the community, stepping up and filling the void. There are places to jump in and play your part in what is going to be.”
So that’s what he’s bringing to Austin. The message and the knowledge to invite entrepreneurs: There’s opportunity here…come and play.
ATX Innovations, the makers of the popular Tabbedout bar payment app, has raised $3.5 million of a $4 million offering, according to a filing with the Securities and Exchange Commission.
The Austin Business Journal first reported the story.
The Austin-based startup, founded in 2009, has already raised more than $6 million since its inception, according to a previously published story in the StartupGazette.
He’s not only the managing director of the TechStars Cloud program at Geekdom, a collaboration and coworking space downtown, but he’s been there done that and has plenty of T-shirts to prove it.
In 2006, Seats, cofounded Slicehost with his college friend Matt Tanase and two years later sold it to Rackspace for millions. The exact price of the acquisition was not disclosed.
But Rackspace did report paying $11.5 million in cash and stock for Slicehost and JungleDisk and up to $16.5 million more based on performance goals.
Here’s a video of Robert Scoble (at the time a reporter with Fast Company Magazine. He now covers startups for Rackspace) interviewing Seats and Tanase about the acquisition, which took place on Oct. 22, 2008. The acquisition allowed Rackspace to compete more effectively with Microsoft and Amazon in the cloud computing business.
The life of an entrepreneur is a risky one.
Some people prefer the security of a desk job with a corporation while others risk everything to create something from nothing.
Life is about making active and passive choices, according to Seats.
He graduated in 2001 from St. Louis University with two degrees in computer science and engineering. He got a job at a startup right out of college.
“It was a rough time to graduate,” Seats said. The Dot Com collapse had just occurred and the job with the startup didn’t work out. So he took a secure job with St. Luke’s Hospital in St. Louis and he stayed there for five years. He wrote software programs for the hospital.
“If I could stay there five years I could have done it for 15 years,” Seats said. “A lot of the people I worked with are still there sitting in the same chairs.”
But Seats was bored and restless. He took an MIT online course on open projects. One day, he read an article on “How to Love the Job You’re In” and he realized that he needed to make a change.
“I was rationalizing what I was doing there,” Seats said.
He started looking at his options and ended up taking a job with CPI Corp., the company that ran Sears Portrait Studios. He worked on creating a video software compression program for them.
“That broke me out of my rut,” Seats said.
Around that time, his buddy, Matt had started Slicehost, a web hosting company in 2006. He had already invested $10,000 in the business. Seats matched that and they became partners. But Seats didn’t quit his day job. He spent nights and weekends working at Slicehost and his days at his CPI job. They spent three months building the core product. The idea was to buy a server and virtually divide it into smaller pieces and sell “slices” to customers. They bought three initial servers. Then they put up a Website, explained the offering and opened up a chat room. They turned the system on and the first customer walked through the virtual door. Web hosting started at $40 and rose from there depending on the amount of server capacity required.
Seats planned to quit his day job at CPI within two years of starting up Slicehost. Instead, he quit two months later. By then, they had two dozen servers running, a waiting list of customers wanting to buy the service and they never advertised.
“It became clear that things were going to happen faster than we expected,” Seats said.
Seats and Tanase had one client on retainer for a development job that helped finance Slicehost. They bootstrapped the company and poured all the revenue back into buying more servers.
By the fall of 2007, Slicehost hired its first employees: one programmer and one community support person.
“We had a big open community,” Seats said. “If one of our members had a problem they could go out to the community. Our support costs were very, very low. People felt good about the support we gave. And our customers worked for us.”
To maintain that community, Seats and Tanase put up a blog post with job postings and hired the first two people who applied for the programmer and community support jobs.
“It was a totally organic move to bring them in.” Seats said.
Paul Tomes in the United Kingdom got the community support job. He’s still with Rackspace today, Seats said.
By the end of the second year, Slicehost had eight employees and 15,000 customers with 55 percent of them in the United States and the others coming from 170 countries.
“We never did any advertising,” Seats said.
Slicehost grew organically through word of mouth marketing by its customers.
“We spread in the circles that made sense,” Seats. “We never had an active sales force. We never talked about sales. We talked about support all the time.”
All of the Slicehost employees spent time in the chat rooms dealing with support, Seats said.
“We were always looking for ways to solve root problems,” he said.
In July of 2008, Lew Moorman, now president of Rackspace, opened up a support ticket with Slicehost and that started the courtship that would end up with Rackspace acquiring the company. From that first e-mail, it only took a week for the first acquisition offer, Seats said.
The guys at 37Signals did this great 30 minute four-part video interview with Tanase and Seats that recounts the full version of the Slicehost story from founding to acquisition.
As a condition of the acquisition, Seats moved to San Antonio to join Rackspace. He bought a house in December of 2008. He worked at Rackspace until June of 2010. He considered the idea of going back to school to get his Phd in Physics. But instead he started volunteering as a mentor with 3 Day Startup San Antonio. He liked working with entrepreneurs.
In the fall of 2011, Graham Weston, chairman of Rackspace, and Pat Condon, co-founder of Rackspace, approached him about heading up the new TechStar Cloud program in San Antonio. He met with Nicole Glaros and Dave Cohen with TechStars and they offered Seats the job.
“Working with Jason has been pure joy,” Glaros said. “He did a wonderful job. It’s going to be really cool watching him develop the program further.”
TechStars Cloud had its first class of 11 companies graduate last April. Seats still talks with the companies weekly. And they think very highly of him.
“Not only is Jason technically competent but he’s very insightful,” said Matt Gershoff with Conductrics, one of the TechStar Cloud companies.
Seats is tremendously loyal and speaks plainly and truthfully, Gershoff said.
“Everyone respects him,” he said. “He’s an amazing guy.”
Colin Loretz with Cloudsnap, another TechStars Cloud company, already knew who Seats was before joining the program.
“It was cool to meet him and realize he was the kind of guy who will go out of his way to help you out and help you succeed.”
Seats was the “best mentor I could ever hope for,” Loretz said.
Who is this guy in this picture that doesn’t have a positive opinion of cloud computing?
San Antonio-based Rackspace today released a survey of information technology decision makers showing that nine out of ten have a positive opinion of cloud computing and customer service and technical support were their top considerations when choosing a cloud computing provider.
They also reported computing power and data migration as important when choosing a cloud provider.
“The world is in the midst of a tectonic shift toward cloud computing that is revolutionizing the way companies do business,” Rackspace CEO Lanham Napier said a in a statement. “The survey shows that IT decision makers understand the importance of selecting a cloud provider that empowers their businesses with the systems, products, and customer service capabilities to successfully make the transition to the cloud.”
“We believe it is important that companies be empowered with choice, an open cloud and the high level of technical support they need to concentrate on their core business,” Napier said. “A chief benefit for IT decision makers using open-source technology is portability of workloads across vendors and the elimination of vendor lock-in.”
You can find out more about the survey here.
Rackspace is a sponsor of SiliconHillsNews.com
GameSalad Creator is now available on the Windows operating system.
The GameSalad Creator, developed by Austin-based GameSalad, lets anyone design, publish and distribute games online, regardless of their skill level, with easy to use, drag and drop tools that require no coding. GameSalad games can be published to all kinds of platforms including iOS devices like the iPhone, iPad and iPod Touch, Mac desktops, or to the Web.
So far, people have built and published tens of thousands of games with the GameSalad Creator. That includes more than 40 top 100 games in Apple’s App Store.
The GameSalad Creator on Windows is the same tool for making games for the Mac but with a new, improved user interface. And the Windows and Mac versions of Creator are fully compatible.
For more on GameSalad, check out this profile I did on the company back in February.
Valence Technology reports it has received notice from the Nasdaq Stock Market that the company may be delisted for not complying with the $1 minimum balance for its stock price.
The Austin-based company, which makes energy storage systems, initially received notification from the Nasdaq on Dec. 13, 2011 that the bid price for its stock had closed at less than $1 a share during the previous 30 business days. That means that Valence Technology was not in compliance with Nasdaq’s listing rule. The stock exchange gave the company 180 days to meet its minimum bid requirement. Valence was not able to do that. The company also has negative stockholders’ equity and so it doesn’t meet other listing standards for the Nasdaq market.
Valence is appealing the ruling and that will stay the suspension of the company’s stock pending the appeal panel’s decision.
A lot of consumers want smartphones to access data on the go.
But smartphones only work well if they are connected to a smart network that can handle the bandwidth demand from consumers downloading videos, photos and music onto their mobile devices.
Sprint Nextel Corp. has created a smart network, known as Network Vision, that will provide advanced 3G and 4G LTE service in San Antonio, Dallas, Houston and Atlanta by the end of the month. Service in Austin should be available by the end of the year. Sprint expects to roll out the 4G LTE service to 173 million users by the end of the year.
In the U.S., people own 327.5 million mobile devices, that translates to 104 percent market penetration, Neal said.
Right now, Sprint operates three completely separate cellular networks, Neal said. The Network Vision ties all of those networks together and lets a device operate on any of them. The Vision Network is an entirely new nationwide network.
“It allows a device to take advantage of all the spectrum Sprint owns,” Neal said.
Sprint offered an overview of its new network during a media luncheon Monday at Acenar Restaurant in downtown San Antonio. When asked why Texas cities are among the first to get the service, Neal said “Sprint has always done really well in Texas and in San Antonio specifically.”
Sprint first launched its 4G service in 2008. It also introduced the first 4G smartphone two years ago and now offers more than 25 4G-enabled smartphones, USB connection cards, notebook and netbook products, mobile hotspots and routers.

But the Wi-Max network isn’t as popular as the 4G LTE standard which both Verizon and AT&T rolled out last year, according to this WSJ story.
But the growth in wireless devices is not just coming from phones but from everything from e-readers to blood glucose monitors to Mi-Fi devices and smart picture frames. And the wireless tablet market is projected to grow between 50 percent to 80 percent annually.
Data traffic growth doubled last year and is expected to grow ten to twelve times between 2010 and 2015, according to Roberto Padovani, executive vice president at Qualcomm, who spoke at the Texas Wireless Summit late last year.
In fact, Sprint sees the largest increase for cellular use coming from companies using it for machine to machine devices, said Amy Strobietto, Sprint sales manager in San Antonio. Companies that use video surveillance systems and wireless tracking need cellular service, she said. Also, the explosion in smart meters for the home is also increasing the demand for cellular service, she said.
By SUSAN LAHEY
Special Contributor to Silicon Hills News
The seminar covered topics from social media to strategy to designing the space you work in to include cooperative-brainstorming areas, play areas and areas for quiet reflection—similar to the space Capital Factory recently unveiled.
Nancy Giordano, CEO of Brand Futurist and Play Big Inc., started the day with a rapid fire summary of trends, saying we’re currently in a kind of trough between the way work used to be done, and the way it will be done in the future which includes massive cooperation, involving everyone in the process whether that’s collaborating on a project or social media—the epitome of inclusivity.
Also touched on:
• Collaborative work stations are replacing work in offices or cubicles.
• Entrepreneurialism and intrapreneurialism–empowering employees at all levels to bring independent thought and perspective into the process–is growing.
• The millennials are introducing a culture of relevance, purpose, passion and positivity—a combining of philanthropy and capitalism with a focus on fostering possibility.
• The millennial perspective on collaboration is “Yes…and” as in “Yes, that’s a good idea and we could also do this” rather than “Yeah…but” which kills creativity.
The focus sounds positive: Inviting everyone to join the conversation, embracing the idea of failing faster and failing forward, opening organizations up to ideas from all stakeholders: employees at every level, customers and vendors. But that requires an ongoing conversation that puts new demands on businesses.
“I’ll stay up until midnight doing emails and I fricking get responses back!” Giordano said. “I have clients who email me back in the middle of the night. And that’s the U.S., not global clients.”
Research shows that the constant disruptions from this ongoing dialogue leaves workers with 12 percent of the day for thought, “even though knowledge workers paid to think for a living.” Use of antidepressants is up 400 percent—though she didn’t say from when. And sleep deprivation is a huge contributor to fatal disease.
Between the explosive growth of technology, new ways to communicate and collaborate and rapid pace of change, humans are struggling to keep up. “We’re in an area of exponential growth,” Giordano said. “As humans, we’re able to adjust to linear growth. We’re not at all prepared for exponential growth.”
Giordano said the business world is demanding more quality, innovation, transparency, personalization and speed, for less time, money, complexity and energy. “That puts anybody who is a provider in a quandary.” Some brands aren’t making it across. And Baby Boomers, entrenched in old ways of doing business, are considered the biggest obstacle to moving forward. They are reluctant to embrace collaborative work, social media and failing forward.
During one session, a participant asked how failing forward could be implemented in highly regulated arenas such as the medical field or in banking. In those situations, said Jeff Sharpe, Director and Designer at JS WorkShop, the focus of experimentation could be on areas such as customer experience.
During an afternoon session, Aaron Strout, Group Director of communications company WCG, Ray Wolf, CEO of PeopleBrite and Lekan Bashua, Manager of Turnstone, talked about issues from strategy to keeping up with social media and news, to the proliferation of tools for everything from collaboration and communication to scheduling. The bottom line seemed to be that everything must line up with business’s core objectives.
Strategy, Strout said, must be flexible and adaptable over time. It must rest on frameworks and processes rather than tools and technologies. It must be informed by key stakeholders, especially those with daily customer contact. He makes sure he’s staying on top of industry change by regularly shifting what he reads to ensure he’s not getting stuck in one perspective.
Wolf, who has had a vast and varied career and a number of tech startups, said he visualizes what he wants: In his case, a business where he can work from a beach and drink good wine. But it’s important to recognize that you don’t reach your goal in a bound but in strategic stages. If you have a new app, don’t aim to be Facebook, aim for a reasonable goal such as gaining 1,000 users.
Each participant had some way of evaluating tools. Bashua suggested using a “maven.” His is his wife. If he mentions a tool 10 times, she points it out to him and he knows it’s probably a good one that’s serving a purpose.
The last session of the day was Peter Kim, Chief Strategy Officer of the Dachis Group and author of Social Business by Design speaking on social media.
Kim listed several key elements to a strong social campaign including:
• Everyone can participate
• It’s responsive: He told the story of the You Tube video showing how Mentos candy can make a geyser in Diet Coke spawning zillions more videos of Mentos geysers. The Mentos company embraced the craze and Coke responded coldly. By the time Coke figured out the benefit of the attention, it was too late.
• There are three “buckets” of messages that work: Making people laugh, entertaining; making people famous; tugging at their heartstrings.
A mature social media campaign, he said, will be enterprise-wide; will be scalable and will be able to identify ROI from social business solutions.
Bashua of Turnstone gave one takeaway most participants will remember and which summarized the future of business: So.lo.mo.big.fat which translated to:
Social, local, mobile, big data, fat pipes (large communication network). The future of business in a nutshell.
A new startup resource, Napkin Venture launched in Austin this month and aims to help entrepreneurs find services and solve problems.
The startup will help all types of entrepreneurs.
Napkin Venture will offer business classes on a variety of topics including business models, marketing, funding and how to pitch. The project sounds similar to what Startup America is doing on a national level.
Former city council candidate Tina Cannon, founder of PetsMd.com, is leading the venture along with a team of experienced entrepreneurs, designers, attorneys and others. They include Raúl Calvoz, a lawyer turned business executive, Chuck Miller, an entrepreneur, inventor, graphic designer, photographer, marketing guru, and musician and Eve Richter, who founded the Emerging Technologies Program in the Economic Development Division at the City of Austin.
“I’ve been there, done that, have the t-shirt,” Cannon said in a news statement. “I’ve struggled out there and learned my lessons, and want to help other startups to avoid some of the mistakes I made, and get on the fast track to success. I’m excited to finally realize my goal of helping entrepreneur dreams become reality.”