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USAA Plans to Expand Downtown San Antonio Office and Open an Austin Office

The Freedom Torch inside USAA's main headquarters in San Antonio.

The Freedom Torch inside USAA’s main headquarters in San Antonio.

In 1922, 25 U.S. Army officers founded USAA to insure each others’ automobiles.

Today, USAA is the second largest private employer in San Antonio with 17,000 employees, only eclipsed by another homegrown company, H-E-B, according to the San Antonio Economic Development Foundation. USAA also occupies one of the nation’s largest office buildings at its main headquarters at 9800 Fredericksburg Road in San Antonio. Its bigger than the Pentagon. The sprawling campus has jogging trails, tennis courts, soccer fields, baseball fields, basketball courts and three gyms.

And now USAA, an insurance, banking and investment company, is expanding even more in Central Texas. The company is adding 100 employees and new hires to its downtown office at One Riverwalk Center in San Antonio. That will nearly double its current downtown workforce, USAA Spokesman Matt Hartwig, wrote in an email. Those employees “will focus on technology, research and development and digital capabilities to improve our members’ experience,” according to Hartwig.

USAALogo“When completed, USAA will have approximately 250 employees working at our downtown location,” Hartwig wrote. It expects to complete the expansion by March of 2017.

USAA also plans to open an Austin office at the corner of 5th and Colorado Streets. That office will have more than 100 Information Technology and design employees.

“These announcements are part of USAA’s strategy to leverage multiple markets across the country, including Phoenix, Tampa and Colorado Springs, to employ the best talent in a given specialty, and we expect that to continue as USAA strives to meet the needs of our members,” Hartwig wrote.

USAA is a Fortune 500 company that is only available to military service members and their families for insurance, banking and investment services. At the end of 2015, the company had more than 11 million members.

Wingz Launches Peer-to-Peer Ride Service in Austin

Photo courtesy of Wingz

Photo courtesy of Wingz

San Francisco-based Wingz announced it has launched a peer-to-peer ride service in Austin with a focus on providing rides to and from the airport.

Wingz allows customers to pre-book a driver to take them around town at a flat rate, surge-free price, according to a news release. The rides start with a minimum price tag of $20 and the service requests customers to book up to two hours in advance of when they need a ride.

Wingz is backed by Expedia, Altimeter Capital and Salesforce.com CEO Marc Benioff. It is available in ten markets and 18 airports. Wingz doesn’t consider itself an on-demand service, but reports its more like a town car service.

“We received a Texas-sized welcome when we launched our airport ride service in Austin last week and immediately felt a part of the community,” Chris Brandon, CEO, Wingz, said in a news release “When we saw what was happening with Uber and Lyft and how it was affecting not only riders, but also the livelihood of drivers, we decided to expedite our Beta launch of WingzAround to help fill that void. We are excited to offer WingzAround to the Austin community and help Austinites safely navigate the city—whether it’s for attending a business meeting or conference, dining in SoCo, catching a concert or sporting event, or getting to a doctor’s appointment.”

Wingz also plans to fingerprint all of its drivers to comply with Austin’s regulations. It is planning to have all of its drivers fingerprinted by August 1st.

eyeQ Gets $3.5 Million in Venture Capital

Michael Garel, CEO of eyeQ, courtesy photo.

Michael Garel, CEO of eyeQ, courtesy photo.

EyeQ, a shopper intelligence platform, announced it has received $3.5 million in Series A funding.

Align Capital, a new investor, led the round with participation from existing existing investors. As part of the deal, Lisa Harris, managing partner of Align Capital, joins eyeQ’s board of directors.

The Austin-based startup plans to use the funds for technology development, product enhancement and for sales and marketing. eyeQ has created a combination of hardware and analytical software which it installs in stores. The system provides retail information to consumers with the ultimate goal of driving more sales for the retailer.

“We recognize the potential and value of eyeQ,” Harris said in a news release. “What eyeQ is doing for the in-store shopper experience is giving brick and mortar retailers a way to stay ahead of the game against online competitors.”

eyeQ’s customers include Ford, HP, IBM, Intel, Samsung and OtterBox.

“We are thrilled with an additional financial infusion to help accelerate our business,” eyeQ Founder and CEO Michael Garel, said in a news release.

Founded in 2012, eyeQ previously raised $1.2 million in seed stage funding.

RideAustin Seeks to Fill the Void Left by Uber and Lyft

Photo courtesy of RideAustin

Photo courtesy of RideAustin

Austin tech leaders Monday announced a new ride-hailing service based on a nonprofit model.

The service is called RideAustin and plans to rollout starting in June. It plans to expand its service to the entire city of Austin by the end of the year, according to information on its website.

Joe Liemandt, founder and CEO of Trilogy, is leading the RideAustin launch team. It is being supported by donations.

“We will have a phased rollout of the service – starting with downtown and the airport,” according to RideAustin. “We are committed to delivering a great experience to customers – and to do so – we will need to carefully expand our coverage as we grow our passenger and driver base.”

RideAustin has already started hiring drivers. It also pledges to pay for the drivers to get fingerprint-based background checks.

The new service is the latest development in Austin’s Transportation Network Company industry. Recently Austin voters shot down Prop 1, an ordinance that would have repealed the fingerprint background check requirement and other regulations of ride hailing companies. As a result, Uber and Lyft quit operating in the city. While some other ride hailing apps like Get Me continue to provide service, they have not been able to fill the void left by Uber and Lyft.

RideAustin will initially be available as an iOS app for both the rider and driver with plans to release an Android version by July, according to RideAustin.

Joshua Baer, founder of Capital Factory, also wrote a post in Austin Startups on Medium, signed by Austin tech leaders who back the RideAustin service.

How Austin (and not Silicon Valley) is Changing VC/Tech Law

Jose Ancer is a Senior VC attorney at Miller Egan Molter & Nelson LLP and VC law blogger at Silicon Hills Lawyer.

Jose Ancer is a Senior VC attorney at Miller Egan Molter & Nelson LLP and VC law blogger at Silicon Hills Lawyer.

In the startup community, it’s very well understood that bigger does not always mean better. In fact, bigger can often mean slower, more bureaucratic, and in many cases overly complex and expensive. Yet for all their focus on new business models and disruption, Silicon Valley startups are extremely conservative in their choices of law firms. Pick a random VC-funded startup in Silicon Valley, and there’s a 95 percent chance it uses one of a very short list of law firms. And more peculiarly, every firm on that list is large, very expensive, and decades old.

There are a lot of reasons for this strange phenomenon, and they go deep into valley economics, culture, and history. Occasionally a few lawyers will break away and build a respectable boutique practice there, but the general presence of newer, more nimble firms is barely a blip relative to the overall economy in Silicon Valley. The same can be said for other tech ecosystems like NYC and Seattle.

New Technology, New Firms

Not so in Austin. Here, pick a random VC-backed startup, and more likely than not it doesn’t use large law firms, and isn’t planning to for the foreseeable future. Of course ‘BigLaw’ still dominates IPOs and very very large deals, as it should (big firms are good for big deals), but the opposite is true for Austin’s tech companies that can truly be called startups. To people not very familiar with the history of technology law, this shift to boutique firm dominance may not seem like a big deal. But to those who work in the tech legal market, it’s monumental.

Ask Jose Ancer, a senior VC lawyer at Miller Egan Molter & Nelson (MEMN) and blogger at Silicon Hills Lawyer, and he’ll tell you that three factors explain why Austin is breaking down BigLaw’s dominance in technology law: (1) New technology, (2) Entrepreneurial lawyers, and (3) a focus on capital efficiency.

“Everyone knows that SaaS and the Cloud have dropped the cost of starting a startup by 90 percent. Many don’t know that they’ve done the same for law firms. If I’m a great lawyer in a large firm that is eating as much as 80 percent of what I bill to support its institutional structure, I’m absolutely running numbers on whether I can and should break free,” says Ancer. Over the past 5 years there’s been an explosion in cloud-based services and outsourced service providers that dramatically simplify the infrastructure needed to start and scale a law firm.

Trimming the Fat

Many clients of large, traditional firms don’t realize that the senior associate charging them $625 an hour is probably getting paid 20-25 percent of that rate; leaving a good deal of fat for more nimble firms to trim. Put the right resources in place to completely redesign the firm delivering that lawyer, and her rate can drop hundreds of dollars an hour without her taking much of a pay cut. That’s effectively what is happening in Austin.

But those economics apply across the country. Why is Austin driving this change? Ancer says the city’s legal culture and its focus on capital efficiency are key. Much like the rest of Austin’s professional culture, top lawyers in Austin have historically pushed against the “bill, bill, sleep, bill, and bill some more” culture of traditional large firms. They want to build great careers and get paid well, but they’re more willing to fight for balance than their counterparts in other cities. That has historically meant that (i) the Austin offices of large firms often have better work-life balance, but more importantly, (ii) Austin lawyers are more likely to build their own firms to work on their own terms.

A Growing Ecosystem

To Ancer, “If a top corporate, patent, trademark, whatever lawyer in Austin has found a viable path (thanks to new technology) to drop his rate from $650 per hour to $400, while actually having a personal life and without taking a pay cut, good luck stopping him.” The end-result is a growing ‘ecosystem’ of top lawyers in all kinds of specialties that is collaborating to rival the ‘one stop shop’ model of large firms.

And in a capital-strapped town like Austin, where financings generally have 1 or 2 fewer zeros than their Silicon Valley counterparts, paying $250 less per hour for great counsel is impossible to ignore. “If my Series A is $1 million (in Austin) instead of $10 million (on the West Coast), you better believe I’m going to care if I’m overpaying by hundreds of dollars an hour on legal,” says Ancer. The legal ecosystem here has evolved and thrived out of economic necessity.

With a growing client base that stretches across Texas and the South, and reaches the coasts, Ancer sees a significant market opportunity for the emergence of new top-tier technology law brands that challenge the old players in the early-stage and middle markets. Like MEMN, they’re leveraging technology to be leaner, more focused, and because they aren’t going after billion-dollar deals that BigLaw is designed for, more responsive to startups.

If you’re going IPO or selling your unicorn for $750 million, you may look to a Silicon Valley law firm. But for the rest of the VC-backed market that needs great technology lawyers whose rates are closer to earth, Austin is increasingly the place to look.

This is a sponsored post.

Genstar Capital Buys Austin-based Accruent

AccGenstar Capital, a private equity firm, last week announced its acquisition of Austin-based Accruent, which makes real estate, facilities and asset management software.

The financial terms of the deal were not disclosed.

Accruent, founded in 1995 in California, had raised $32 million from two investors in two rounds, according to its Crunchbase profile. The company opened an office in Austin in 2010 and later relocated its headquarters here.

“It’s an exciting time for Accruent and our customers. Our solutions are at work in thousands of companies around the globe and are influencing the lives of millions of people every day,” Mark Friedman, CEO and founder, Accruent, said in a news release.

Accruent’s customers include more than 5,400 organizations including 40 percent of the top 100 retailers, 20 percent of the Fortune 500, 40 percent of the leading universities and others managing more than four billion square feet of real estate.

“Real estate and facilities are strategic drivers in the vast majority of organizations today and Accruent is the clear leader in the market,” Eli Weiss, Managing Director, Genstar Capital, said in a news release. “Accruent has demonstrated significant growth and momentum and the investment in Accruent is a perfect fit with Genstar’s strategy to accelerate growth and maintain a long-term focus on value.”

Mozilla Gigabit Community Fund Expands to Austin

MozillaThe Mozilla Gigabit Community Fund is expanding to Austin in August.

The fund is a joint initiative among Mozilla, the maker of the Firefox web browser, the National Science Foundation and U.S. Ignite.

Mozilla is providing $150,000 in grant funding to Austin projects and tools that use the city’s Google Fiber network. The projects might include online streaming in classrooms or immersive virtual reality.

It’s also creating Gigabit Hive Austin, a network of individuals, schools, nonprofits, museums and other local organizations passionate about teaching and learning the Web.

“Selected from a list of contenders from across the country, Austin stood out due to its existing city-wide digital inclusion plan, active developer community, and growing informal education landscape,” Mark Surman, Mozilla’s executive director, said in a news statement. “When you couple lightning-fast Internet with innovative projects in the realms of education and workforce development, amazing things can happen.”

“Austin stood out due to its existing city-wide digital inclusion plan, active developer community, and growing informal education landscape,” according to a Mozilla blog post.

Mozilla will open the first round of grant applications in Austin this August, and accept applications through October 18, 2016.

Online Concierge Platform OnceThere Launches in Austin

OnceThereOn a vacation, booking a place to stay is just part of the adventure.

OnceThere, an online concierge service, seeks to provide a platform for travelers to book their hotel or vacation rental along with activities and tours once they reach their destination.

The Austin-based startup, founded in January of 2015, last week launched its platform for people to plan trips and schedule activities. The company, founded by a former HomeAway executive, has raised just over $1 million in seed and angel stage funding, according to its Crunchbase profile.

The startup lets a person book hotels, vacation rentals and visit tourism organizations’ websites and apps and even connects them with concierges and visitor center agents at their chosen destination to book activities and events for them.

OnceThere is launching in Austin and Charleston, South Carolina and is working with the Austin Convention and Visitors Bureau, the Charleston Convention and Visitors Bureau and Wild Dunes Resort in South Carolina.

“The launch of OnceThere comes at a time where many companies have tried to tackle ‘the last frontier of online travel,’ which is a $37 billion industry in the US, alone. But those companies have difficulty gaining any real traction because they aren’t focusing their efforts where travelers book these activities today, which is offline,” John Weimer, a former HomeAway executive who’s the co-founder and CEO of OnceThere, said in a news release.

“That’s how OnceThere is different,” Weimer said. “Rather than creating a sexy traveler app, we created a platform like OpenTable but for travel experiences, where for example HomeAway customers may instantly book a tour or activity from its guest app or an Austin Visitors Center employee may easily book a food truck tour for a tourist standing in front of them.”

The OnceThere website makes it easy to track customer bookings and provides one place to manage the conversation between buyers and providers for tours and other activities.

“Each year thousands of Wild Dunes guests ask us to book everything from historical tours of Charleston to kayaks,” Frank Fredericks, General Manager at Wild Dunes Resort in South Carolina, said in a news release. “OnceThere makes it possible to instantly book all activities available to guests and easy for us to manage partners through a single interface.”

San Antonio-based START Expands to Taiwan

SAlogoSouth Texas Accelerated Research Therapeutics, known as START, announced this week that it has opened a comprehensive Phase 1 oncology clinical trials program in Taiwan.

START, which runs the world’s largest Phase 1 clinical oncology trials, now operates six centers around the world. The Taiwan site is its second one in Asia. It also operates a center in Shanghai. It also operates centers in San Antonio, two in Madrid and one in Grand Rapids, Michigan.

START Taipei will be located in Taipei Medical University and the center will be able to treat up to 30 patients in its first year, starting this month.

Phase I clinical trial centers test new experimental drug treatments. START serves more than 600 patients annually at its centers.

“Our mission is to accelerate the development of new therapies by taking the unique skills and unequalled expertise that has been cultivated at START and expanding it to other strategic locations around the world,” Dr. Anthony Tolcher, clinical director for START, said in a news release. “START’s philosophy and model for success is to bring early clinical trials to the communities where patients live. Taipei Medical University has excellent investigators that currently do not have access to the best new agents for the treatment of cancer, making this a great partnership for START and TMU and can transform early clinical trials in Asia.”

START Taipei will be led by researchers Dr. Her-Shyong Shiah and Wei-hong Cheng.

“In terms of drug development, I believe START Taipei will become the most important site to assist both biotech companies and big pharma in accessing Asian markets,” Dr. Shiah said in a news release. “In terms of patients, I believe START Taipei will bring our patients the enormous benefits of new anti-cancer treatment from pharmaceutical and biotech innovators.”

START’s work with Phase 1 clinical trial drugs help them get to market faster. It recently worked with the drug Keytruda® (pembrolizumab), a medicine used to treat melanoma or lung cancer by working with the body’s immune system. That drug helped to treat former President Jimmy Carter for melanoma that had spread to his brain.

“Keytruda is a new class of cancer drugs labeled as “immunotherapy agents” which work by using the body’s own immune system to fight the cancer,” according to a news release. “Keytruda is considered a “game changer” in treating melanoma and was tested first at START. Keytruda has been approved by the FDA for use in treating both melanoma and lung cancer.”

START’s researchers have helped to bring 25 anticancer drugs to market in the past 21 years.

Naturally Caffeinated eBook on Austin Entrepreneurship Available to Download for Free

Steve Guengerich, courtesy photo.

Steve Guengerich, courtesy photo.

By Steve Guengerich
Special to Silicon Hills News

I’m excited to announce that a revised and updated 2016 edition of the Naturally Caffeinated ebook is now available for download.

(For the impatient among you, you can scroll to the bottom for the download link!)

2016 Edition Highlights

  1. Guest Contributors
  2. Whereas the original ebook was only my material, we’ve added guest contributions from other entrepreneurs, as well. These guest contributors include:

    Brett Hurt – founder, Bazaarvoice & Coremetrics

    Tim Magnuson – founder, Concepture

    Gary Hoover – founder, Hoover’s & BOOKSTOP

    Sarah Hernholm – founder, WIT (Whatever It Takes)

    Larry Faragalli – founder, brightly Interactive

    Mike McGee – founder, The Starter League

  3. Print Edition
  4. We’ve printed a limited run of several hundred copies of a soft-back version of the book available, for those that enjoy having a printed copy that they can dog-ear pages, write in, etc.

    If you would like an autographed copy, Contact me through my website and I’ll send you the secure link to order one.

  5. New Beneficiary: Whatever It Takes!
  6. NCThe Naturally Caffeinated series is a pay-it-forward project. Everyone – the guest contributors, the publisher, the sponsors, and me – has contributed their time and treasure to produce it, with the following twin goals: to provide lessons learned and stories of inspiration by experienced entrepreneurs for students of entrepreneurship and first-time founders to donate any proceeds from books sales and other fund-raising raised to programs providing entrepreneurial experiences and education among teenagers.

    For this 2016 edition of The Digest, we are pleased to be supporting WIT (short for “Whatever It Takes”), a southern California-based nonprofit that operates a 6-unit college credit program for teens, providing hands on entrepreneurship training.

    A big “thank you!” to Concepture, brightly Interactive and the Austin office of PwC for their financial support of The Digest, so that we can donate proceeds of sales to WIT.

  7. Outline

The core topics of The Digest cover the essential topics for starting a new venture:

  • Strategy
  • Marketing
  • Sales
  • Communications
  • People
  • Management
  • Finance

We continue to be grateful for the early support and reviews for the book we’ve received, like these:

“Your Ebook is now in my iBooks! Awesome pieces of advice!! So many are hard learned.” -Dr. Steve Elmore, Doctor of Business Administration (DBA) and Startup Consulting Services Executive

“A refreshing and effective guide to help jump-start your new venture.” -Dr. Lynette Reed, Doctor of Ministry (D.Min.) and Author, Researcher, Consultant

“…very well written and seems to hit all the high points of the subject. I applaud your effort and am sure this will be useful to many, many readers.” -Ben Dyer, Entrepreneur-in-Residence, The University of Texas at Austin, Cockrell School of Engineering

Download

The Digest is available to download, at no charge, from the Naturally Caffeinated website.
In addition to being free to download, the ebook is also copyrighted under the Creative Commons Share-Alike copyright. This means that you are encouraged to excerpt, remix, and republish the contents of the ebook, as long as you provide attribution back to us, as the original source.

OUR REQUEST: when you download the ebook, please consider making a donation to WIT, to support entrepreneurship education for teens.

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