Hulu, the online video streaming platform, announced Thursday plans to open a new customer support center in San Antonio and invest $13 million in the project.
The Santa Monica, Calif.-based company plans to bring more than 300 jobs to San Antonio this year and plans to expand to more than 500 jobs in 2018, according to a news release.
Hulu, a privately-held video streaming service with 12 million subscribers and
1,600 employees, is receiving a Texas Enterprise Fund grant offer of $1.24 million, according to a press release.
In addition, next Thursday, the San Antonio City Council will vote on additional incentives for Hulu’s center at 4511 Horizon Hill. The city is proposing a 100 percent tax abatement on the property for six years and nomination of the Hulu project as a Texas Enterprise Zone project, according to the city’s agenda.
Hulu is in final lease negotiations on the building. Hulu is calling the center a “Viewer Experience Operations headquarters.” It will include customer support operations and service and network operations in support of Hulu’s technology platform.
“With its vibrant culture and large and diverse talent pool, we’re incredibly excited to partner with the city to make San Antonio home to our viewer experience operations,” Ben Smith, Head of Experience at Hulu said in a news release.
“With the opening of Hulu’s new viewer experience operations headquarters, Texas not only benefits from the addition of new jobs, but also the confidence that fast-growing companies bring with them when they select the Lone Star State as the best place for their investments,” Governor Greg Abbott said in a news release.
A delegation from San Antonio visited Los Angeles a few weeks ago to court Hulu and its new center. San Antonio was competing against Albuquerque, New Mexico for the project.
“As a leader in the tech industry, Hulu’s decision to grow here is a testament to our City’s growing tech industry and our skilled and talented workforce, which were both heavily emphasized during our visit with the company’s leadership,” San Antonio Mayor Ivy R. Taylor said in a news release.
Hulu’s center will open later this year.
Hulu, founded in 2007, also has offices in New York, Chicago, Seattle and Beijing.