Category: Ideas to Invoices Podcast (Page 9 of 10)

A weekly technology news podcast produced by Silicon Hills News and hosted by Laura Lorek.

True Wealth Ventures’ Sara Brand and Kerry Rupp Seek to Change the Landscape of Venture Capital Investing

Sara Brand and Kerry Rupp, general partners of True Wealth Ventures

The general partners of True Wealth Ventures want to see more female led companies get venture capital investment.

And they want to see more female venture capitalists making investments in the industry.

The $20 million True Wealth Ventures fund invests in women led companies in the sustainable consumer and consumer health industries.

Sara Brand and Kerry Rupp, general partners of True Wealth Ventures, founded the VC firm after identifying problems in the VC industry. They recently sat down with Silicon Hills for an interview for its Ideas to Invoices podcast.

Brand, who has three degrees in mechanical engineering, spent 20 years in the semiconductor industry and owns a brewery, (512) Brewing Company with her husband. She spent time in venture capital, in technical roles, operational roles and management consulting.

“Looking back, I was pretty much the only woman,” Brand said. “Mechanical engineering, beer, semiconductors, VC at my last role at Advanced Micro Devices I was asked to be the executive sponsor of the global woman’s forum. It was at that point that I realized that I was the only vice president that was a woman that had any technical or operational background and I had not realized that and was very surprised to find that out because I had been so used to being pretty much the only woman. But I couldn’t believe that that was the case.”

That’s when Brand began considering the numbers behind what it means to have more women in leadership positions. She documents an extremely high correlation between women in leadership positions and outstanding financial performance, Brand said.

“So, I started getting really interested in what companies could do to improve or increase the number of women in leadership positions,” Brand said. “And then knowing I wanted to get back into venture capital already, I started looking at the venture capital space and saw that it was a humongous gap in the venture capital space.”

Because of the state of where things were and the opportunity, Brand co-founded True Wealth Ventures with Rupp.

“At the time, I had been the CEO of DreamIt Ventures, a startup accelerator operating in multiple cities with a $20 million fund,” Rupp said. “They had done a program specifically focused on woman entrepreneurs because there was an underrepresentation of women, compared to men in all the accelerators.“

“I had some really strong woman entrepreneurs that had gone through my Dream It programs, but had struggled to get funding,” Rupp said. “And I know it was explicitly in some cases because they were female because they had instances where they met with venture capitalists who told them we don’t invest in women.”

Overall, True Wealth Ventures will invest in 12 companies during the next four years with initial investments ranging from $250,000 to $500,000.

So far, True Wealth Ventures has looked at hundreds of companies and has invested in two: UnaliWear and BrainCheck. UnaliWear is a smart watch for seniors created by Jean Anne Booth, a serial entrepreneur, in Austin. BrainCheck is a mobile brain health tracking solution that was the result of 20 years of research at Baylor College of Medicine and later spun out of the TMCx Innovation accelerator in Houston. Yael Katz is the CEO of BrainCheck.

“One of the things that is pretty fascinating about our investors is that 80 percent of them to date are women and that is really pretty unexpected and unheard of in the venture capital industry,” Rupp said.
Somewhere between four to six percent of venture capital partners today are women, but if you look at who is making investment decisions is might be closer to one percent of the venture capital investors, Rupp said.

“We are bringing a different audience to VC investing,” Rupp said.

A lot of the investors are women in a couple or family office or foundation that made the investment decision, Brand said. Today, women are said to hold 40 percent of the U.S.’s investable assets, but that is projected to go up to two-thirds of all U.S. investable assets by 2030, Brand said.

“Women haven’t been investing very much in venture capital or even as angel investors – having those numbers increase is really exciting on making sure we’re sustaining the innovation economy in this country,” Brand said.

True Wealth Ventures’ isn’t promoting a feminist manifesto, but its investing strategy is rooted in a deep statistical analysis that shows businesses and startups with women in leadership positions outperform ones that don’t have women.

A McKinsey & Co. study called “Women Matter” showed that in their database of Fortune 500 publicly traded companies, the top quartile of companies in that database with women in leadership positions saw 41 percent higher return on equity and 56 percent higher return on earnings, Brand said.

Looking at the venture capital industry, Brand saw there was a massive disconnect even more than the corporate world, she said.

“If you look at who is getting the money in venture capital, less than 3 percent of all VC backed companies are women led and women CEOs and about two percent of overall VC dollars are going to companies with women CEOs,” Brand said. “Yet there are similar studies that show similar outperformance for women led companies.”

Kaufmann Foundation did a study that showed women-led VC backed companies saw 35 percent higher returns and 12 percent higher revenues using a third less capital, Brand said. Yet if you look across the entire country, there are very few funds that have women general partners that have any kind of gender diversity strategy, Brand said.

“There are about a half dozen,” she said. “And they are generally in New York and California so we’re the whole strategy for the central part of the country.”

Unconscious bias exists in the venture capital world in the pitch process, Brand said.

There are crowdfunding platforms like Kickstarter in which 35 percent of the successful deals are led by women, compared to 2.7 percent of venture backed VC companies are led by women, Brand said.
There’s been a bro culture in the technology industry for a long, long time and it still exists, but the reactions to it are changing, Brand said.

“A year ago, the Ellen Pao trial to now where firms are taking investors out of leadership positions within 24 hours of alleged harassment accusations becoming public,” Brand said. “That is unprecedented.”

Pao, a female venture capitalist, filed a gender discrimination lawsuit against her former employer Kleiner Perkins Caufield & Byers. She lost the lawsuit but the case did draw massive attention to the lack of women in the venture capital industry. Earlier this year, a former Uber Engineer, Susan Fowler, wrote a blog post outlining alleged sexual harassment at Uber during her time there. Recently, Uber’s board fired its CEO Travis Kalanick stemming from allegations of a workplace hostile to women. And an Uber board member also resigned in June after making a sexist comment during a board meeting.

“We need more women in VC firms,” Rupp said.

“There are so many all men VC firms, why can’t there be some more all women VC firms?” Rupp asked.

The lack of female VCs and the lack of female led companies getting funding is a systemic problem that we need to think about more broadly, she said.

For more listen to the Ideas to Invoices podcast and please rate and review us on iTunes.

Vast’s John Price Talks About the Evolution of Austin’s Technology Industry on Ideas to Invoices

John Price, CEO of Vast, courtesy photo.

John Price went to the University of Texas in the early 1980s before there was a tech scene in Austin.

He left for a job at Shell and ended up in Silicon Valley. But he always wanted to return. Price spoke about the evolution of Austin’s technology industry with Silicon Hills News for its Ideas to Invoices podcast last week.

He remembers thinking “I want to get back here someday and be in a software company on the river.”

And in 1990, he joined Joe Liemandt, CEO and Co-Founder of Trilogy, a business software company, in relocating the company to Austin. There wasn’t a tech scene here at that time.

“There was almost nothing in software,” he said. “It was mostly semiconductor and hardware.”

By 1994, Liemandt and Price had grown the company’s revenues but they weren’t able to recruit talent to Austin. Liemandt thought the problem might drive the company out of business. He made Price, who was the vice president of marketing at the time shift focus and become the vice president of recruiting. Price traveled around the country working to recruit the best and brightest young engineers graduating from the top tech schools. They started Trilogy University, which brought 1,000 new graduates into Austin.

Today, the alumni network from Trilogy occupy top positions in some of Austin’s most innovative companies like WP Engine, Square Root, BazaarVoice, Capital Factory and Vast.

“We had a bunch of amazing people, “ Price said.

Price doesn’t see Austin evolving into the next Silicon Valley.

“I’m the contrarian to all that noise,” Price said. “I don’t believe Austin’s goal should be to be the next Silicon Valley.”

Austin should be building more bridges to San Francisco, but not try to be the next Silicon Valley, Price said. Austin never can be San Francisco on the basis of the sheer investment capital alone.

Austin’s secret sauce is its music scene combined with the creative tech industry and media.

“Austin has more to offer than just a booming tech scene,” Price said.

Look at the growth of South by Southwest to understand Austin’s global appeal, Price said. It is an organic movement that appeals to a creative audience, he said. SXSW defines Austin, he said.

“We are the tech, media, music and film city,” he said…”No one does it all better than Austin and that’s why we are all here.”

Today, Price leads Vast, which makes search and analytics tools for homes and autos. He brought the company, founded in 2005 in Silicon Valley, to Austin in 2011. Vast is a technology platform that uses artificial intelligence, algorithms, big data and analytics to match buyers and sellers in the automotive and real estate markets. Its two main products are CarStory and HomeStory.

Vast now is the key tenant in LZR, the former La Zona Rosa music venue in downtown Austin. Vast is a creating an inviting place for its employees to come to work, Price said. It’s also running an events business which will include live music performances, he said. Its first private venue client, Apple, rented out the facility for SXSW and brought in the Chainsmokers, Lana Del Rey and other bands and artists.

Also, March Capital Partners, a venture capital firm based in California, recently opened an office in the same building, according to the Austin American Statesman. March Capital Partners is also an investor in Vast.

Price also sees the entire workforce changing and employees are becoming more like free agents that need to take ownership of their careers. Employees should be paid above market and they should be given opportunities to do amazing things at their company, Price said. Tech companies need to work closely with UT to give students opportunities. At Vast, UT interns are creating a pop-up car lot this summer powered by Vast software, Price said.

Bob Metcalfe, professor of innovation at UT, and Josh Baer, founder of Capital Factory and instructor at Longhorn Startup, are doing outreach efforts to the local tech community, Price said. But there needs to be more collaboration, he said.

With Austin Ventures gone, Austin funding is broken, Price said. Austin needs more California venture capital firms opening offices here, Price said. March Capital is doing that and others need to follow, Price said.

It’s a bit of a chicken and an egg problem, Price said. There aren’t enough great companies here to attract capital, he said.

“Money follows great companies,” he said.

Austin has not had a lot of great companies that were started here, Price said. Dell is one, he said. But Austin needs more, he said.

For more, listen to the full Ideas to Invoices Podcast.

Investor and Entrepreneur Michael Girdley Featured on Ideas to Invoices Podcast

Michael Girdley, managing director of the Geekdom Fund, courtesy photo.

Michael Girdley, an entrepreneur, and investor, is one of the people actively working to establish San Antonio as a technology hub.

Girdley, who earned a computer science degree with honors from Lafayette College, worked as a programmer in Silicon Valley. He is also the author of several books on Java programming with a focus on web applications.

Fifteen yearas ago, Girdley moved back to San Antonio, his hometown, because his wife wanted to live in the sunbelt.

“We liked how easy life is in San Antonio,” Girdley said. “The slowness of San Antonio sometimes has a big benefit which is it’s really easy to live a really nice life here.”

San Antonio’s leaders have worked hard to develop its downtown area and foster the presence of established tech companies like USAA along with startups like Codeup, Parlevel, Merge Virtual Reality, Filestack, Help Social, Infocyte and more.

San Antonio is a tech hub in progress. And Graham Weston, former chairman and co-founder of Rackspace, has played a huge part in that, Girdley said. Weston co-founded Geekdom, a collaborative coworking space for tech startups, with Nick Longo.

Weston realized that if you want to transform a city into a startup city, it must be led by the entrepreneurs, Girdley said.

Before becoming immersed in the tech scene, Girdley served as the CEO of his family business Alamo Fireworks. Today, he is the Chairman of Codeup, a coding bootcamp company he cofounded. And Girdley is a venture capitalist and the managing director of the $20 million Geekdom Fund and a partner at RealCo, a seed fund program.

Girdley’s entrepreneurial skills reach back to when he was a teenager working at Alamo Fireworks, which leases stands to contractors and sells fireworks. As a 16-year-old, Girdley was the CEO of his own fireworks stand and had to deal with customers, employees, inventory, sales, and more.

“Fireworks is an amazing training ground for business,” Girdley said.

He also learned how to sell to people – a skill which he says is essential for technology entrepreneurs.

Fireworks is still a business that hasn’t been disrupted by the online world because of government regulations regarding explosives. But the industry is being disrupted by laser light shows and drones and other ways to deliver entertainment to consumers, Girdley said.

At Geekdom, Girdley co-founded Codeup in 2013 with Jason Straughan and Chris Taylor to train people through a bootcamp on how to be programmers. More than 500 students have gone through the program and the placement rate for people getting a better job is in the 90 percentile, the job placement as software programmers is in the 70 percent range, Girdley said.

“We’re not an education company, we’re a life change company,” Girdley said.

One of Girdley’s favorite Codeup success stories involves a coffee barista that worked nearby Codeup’s offices downtown. He ended up joining the program. He graduated and now he’s got a six-figure job at a San Antonio corporation, Girdley said.

San Antonio’s ecosystem has grown dramatically since Geekdom’s launch in 2011. Today, the city is home to the San Antonio Angel Network, the $20 million Geekdom fund, Geekdom, Realco, and dozens of startups. It also was home to Techstars Cloud.

“We have all of these winds of change that I think are blowing in San Antonio’s favor,” Girdley said.

San Antonio is also part of a mega-region rather than separate cities, Girdley said. Austin and San Antonio are working more closely together. Girdley is also spending time in Houston and Dallas looking for investments for the Geekdom Fund.

“I’m looking less at San Antonio versus the world,” Girdley said. “Or Austin versus the world. Or Houston versus the world. And more about how do we leverage all the magic happening in this state and all the resources we do have at our disposal.”

Autonomous buses and cars will solve Texas’ transportation woes, Girdley said. He’s more concerned about the state’s education spending. The state ranks near the bottom of all the nation’s states when it comes to education performance and spending on the K-12 level.

“The underinvestment we’re making in public education in this state is a travesty,” Girdley said.

San Antonio has the CAST High School, a magnet school for tech skills, coming online in the Fall and there are other magnet schools aimed at targeted skills such as healthcare, aerospace and Science, Technology, Engineering, and Math. Yet more needs to be done to improve public school education statewide, Girdley said. Texas is importing a lot of talented workers from other states to fill critical jobs here, he said. It needs a better pipeline to create its own educated workforce, he said.

Recently, the Geekdom Fund announced it had raised $20 million to primarily invest in early-stage business to business Internet companies nationwide, with a focus on Texas, Girdley said.

“Texas is chronically underfunded,” he said. “There is not enough funding for the activity going on here.”

Geekdom Fund does one investment deal a year, but it examines eight to ten closely and it will have looked at up to 800 companies, Girdley said. The best way to approach the fund for investment is through a warm introduction from a trusted source, Girdley said.

Girdley is also involved with San Antonio’s Realco, a seed fund program based at Geekdom, that is currently accepting applications.

For more, listen to the full podcast:

Medici’s Founder Clinton Phillips Talks About Disrupting the Healthcare Industry on Ideas to Invoices

Clinton Phillips, founder of Medici, courtesy photo.

A Native of South Africa, Clinton Phillips, a serial entrepreneur, recently founded Medici, a HIPAA-complaint telemedicine app, in Austin and raised more than $24 million in venture capital funding.

Previously, Phillips founded and ran Aspen-based Aspen Back & Body, physical rehab clinic, that he sold to Laser Spine Institute. And Phillips founded another medical advice company called 2nd.MD in 2011 in Houston.

Phillips, a former chiropractor, sports therapist, and rugby player, started Medici because he saw a need to provide more efficient healthcare. He recently discussed his vision for the company in the Ideas to Invoices Podcast.

“Healthcare is such an inefficient, difficult and frustrating industry, there are few industries left that can really be disrupted in such a meaningful way that would help so many people, and Medici was the opportunity to restore care and efficiency for doctors so they would be able to enjoy their times with patients again and be able to able have a level of ease around their workforce that has really disappeared over the last 50 years,” Phillips said.

Medici is a healthcare business platform for doctors that allows them to be able to consult via phone, video or text all within the Medici app in compliance with healthcare laws. It also allows them to bill directly from the app.

“It’s an opportunity for physicians to rethink how they practice,” Phillips said.

For patients, it’s really the ability to text with your doctor, your dentist, you veterinarian and your therapist. Bringing all your medical providers into one place. Making healthcare vastly less expensive and more efficient.

The app is largely being adopted by referrals through doctors, healthcare providers and through word of mouth from consumers from one to another.

Medici is really trying to recreate the doctor and patient relationship, Phillips said.

Over the last six years, Phillips built 2nd.MD in Houston, which is an employer benefit app that allows companies to provide it to their workers.

Up until recently, there wasn’t a way for the doctor to get paid for consulting through text, phone calls, and video chats. It’s been a huge source of frustration for the doctors. Now, by providing a payment mechanism, there is a huge opportunity for doctors to get reimbursed and states have passed laws allows doctors to get reimburses for virtual visits, Phillips said.

“Part of it has been technology, part of it has been policy,” he said.

The Medici app is also providing more flexibility for doctors to work from home and to work non-traditional hours. The goal is for the doctors to feel empowered and not overwhelmed, Phillips said.

Phillips loves Texas and thinks it’s an incredible state to do business. He likes the talent in Austin and the startup community.

Medici has raised $24 million in funding to hire key employees and further develop and market its app.

The startup, based at WeWork on Congress, has more than 30 employees including 20 in Austin, five employees in an office in Paris, one person in Chicago, a few people in Houston and six employees in and office in South Africa.

Medici launched in the U.S. a few months ago and it recently launched in South Africa and it has been widely received and done well there, Phillips said.

The biggest challenge in scaling Medici is focusing on the right markets, Phillips said. It’s important not to try to do too many things at once, he said.

Phillips is also an athlete. He is a former rugby player and is competing in the USA National Track and Field Masters Outdoor Championship next month in Baton Rouge, Louisiana. He is training to do the pentathlon, the 200-meter run, the 1,500-meter run, the long jump, javelin, and discus.

For more on Phillips’ vision for Medici, listen to the full podcast.

John Berkowitz, Yodle and OJO Labs Co-Founder Discusses Building Companies on Ideas to Invoices

John Berkowitz, co-founder of Yodle and OJO Labs.

In 2005, John Berkowitz was getting ready to graduate from George Washington Unviersity and was exploring what to do with his life.

His childhood friends, Ben Rubenstein and Nathaniel Stevens, convinced him to join them in building Yodle, a provider of online advertising and marketing services to small businesses.

Eventually, they grew Yodle into a company with more than 1,500 employees and $200 million in revenue and in 2016, Web.com bought Yodle for $342 million.

At Yodle, Berkowitz served many roles including launching and managing its $50 million enterprise division and most recently managing all strategic relationships for Yodle as vice president of business development.

Today, Berkowitz is CEO and Co-Founder of OJO Labs, based at WeWork on Congress.

Berkowitz recently discussed his entrepreneurial endeavors on the Ideas to Invoices podcast.

In 2005, moving small businesses from print media to the online world was fairly novel, he said. With Yodle, they were in the right place, at the right time with the right idea and they had the background to understand the problem they were trying to solve.

Berkowitz is the son of a CEO and founder of a small construction company in New Haven, Connecticut. Rubenstein is the son of a lawyer and Stevens is the son of a car dealer.

“So we deeply understood the pains of small business owners,” Berkowitz said. “The idea resonated. We did some research and found there was a large market of these small businesses that had huge needs. Jumped off the cliff and started building the company.”

They walked right in through the front doors of small businesses to pitch their idea.

“People were spending so much money in a place that people were going to less and less,” Berkowitz said. “The idea of I’m going to move you from the print Yellow Pages to Google was novel enough that we got their attention.”

They faced a lot of challenges in the early days. In 2005, there was a lot less documentation and best practices for starting companies like how to incorporate, Berkowitz said.

“Frankly I think It was as hard then as it is now to figure out the right business model, get the right people and get the resources,” Berkowitz said.

They tried different go to market strategies like knocking on doors, dialing for dollars and going to trade shows.

It was pretty early on when they realized that they had an immediate product and market fit.

“We knew we had a problem that needed to be solved and that customers readily identified with that problem,” Berkowitz said.

Next, they had to figure out how to effectively scale the business before other competitors. Some huge Yellow Pages companies and large publicly traded companies were entering the market.

“It was very much a David vs. Goliath kind of market grab scenario that we had to adjust to,” Berkowitz said.

They raised a $3.5 million Series A round of venture capital after a year in business from Bessemer Ventures to scale Yodle.

The company faced a lot of rejection from venture capitalists, customers, and others in building the business. Berkowitz still doesn’t like rejection but he learned to accept it and draw strength from it.

In 2011, New York-based Yodle entered the Austin market with its acquisition of Profit Fuel, a company that specialized in search engine optimization for small businesses founded by David Rubin, who is Berkowitz’s co-founder at OJO Labs today.

“They fit perfectly with Yodle’s culture,” Berkowitz said.

Austin became Yodle’s biggest office, growing from 200 employees in 2011 to more than 900 employees.

Berkowitz came to Austin in 2011 for six months but he fell in love with a woman, who became his wife. And he fell in love with Austin. He decided to launch his next venture here because Austin is a great place to launch a startup with lots of talented and experienced executives.

OJO Labs builds an AI technology that automates conversations and creates data driven personalized experiences to help consumers make better decisions and can be used by companies to create deeper engagement with consumers and provide more value to them. It is focused on the real estate market right now. Its personal assistant is based on true artificial intelligence.

Real estate agents and consumers are using its product in a limited way today. They plan to scale nationwide in the fall.

OJO Labs raised a $5.8 million Series A round led by two Austin venture capital funds: LiveOak Venture Partners and Silverton Partners. The company also made the Austin Chamber of Commerce’s A-List of the Hottest Startups in 2016.

Berkowitz said OJO is the biggest opportunity he has seen in his career.

“The incredible team working on OJO has built a truly revolutionary product,” he said.

For more on Berkowitz’s interview, listen to the full Ideas to Invoices Podcast.

Editor’s note: Ideas to Invoices would like to thank WeWork on Congress for hosting us this week.

Chris Taylor Built Square Root into a Thriving Software Company in Austin with no Outside Investment

Chris Taylor, CEO and founder of Square Root

By LAURA LOREK
Publisher and Reporter with Silicon Hills News

As a kid growing up in rural West Virginia, Chris Taylor launched his first entrepreneurial venture, ranching turtles.

In the summertime, he would capture turtles from the woods and create a “Turtle Ranch” that people would pay $1 to visit. At the end of the summer, he would let the turtles go. And do it all again the next year.

Today, Taylor is one of Austin’s most successful bootstrapped entrepreneurs. He founded Square Root, which ranked number two on Fortune Magazine’s list from Great Places to Work of the 25 Best Small Workplaces in the country.

Before launching Square Root in 2006, Chris held operational and strategic roles in several Internet and software companies, including TrueCar, US Digital Gaming, Pricelock, CarOrder, Wayfare Interactive, Brighthouse and Trilogy Software. He graduated Phi Beta Kappa from Carnegie Mellon University with degrees in Computer Science, Mathematics and Psychology.

“I started Square Root in 2006 and at that time I was an entrepreneur looking for an idea,” Taylor said.

He was 10 years into his career and he had some money in the bank. He had a lot of experience. But he didn’t have that big idea.

Initially, Taylor went to Nissan and they agreed to hire him to solve a problem for them in order management.

“The first idea ended up not to be a very good idea,” Taylor said.

But it did provide cash flow to build his team. And in 2009, the company started working on solving a problem for the electric car market, Taylor said.

But in 2010, four years after he started the company, Taylor hit on the big idea: Square Root makes store relationship management software for Nissan and other customers. Its software helps automotive sales managers run their dealerships. And the company has recently entered other markets in the retail industry.

Square Root not only pivoted a few times on its way to find the right product with the big idea, but it also changed its name from Oceanus to Square Root around 2009.

“Everyone thought we were an oceanography company,” Taylor said.

Square Root emotes math, data science and all the right things, Taylor said.

Today, Square Root has 55 employees and $12 million in revenue.

To date, Square Root has not needed outside capital, it’s been completely bootstrapped, Taylor said. Now it’s exploring options around raising growth equity money to really increase the size of the company, he said.

Austin is known for its scrappy, bootstrapped culture.

Taylor gives a talk on the three terrors of bootstrapping. The first one is coming up with the idea, Taylor said. The second is learning how to spend money to hire great talent and making the right investments, he said. And focus is the most important one.
Focus is one of the hardest things for a young entrepreneur to figure out, Taylor said.

It’s something he has struggled with too, Taylor said. Square Root had a product aimed at the electric vehicle industry, which is a personal passion of Taylor’s. When the new line of business, store relationship management software, started to take off, he made the decision to shut down that line of business. He fired 80 customers. He had to shift the company’s full attention to its flagship product. That’s when he first began to feel like a real CEO, he said.

At Square Root, Taylor has also focused on building a great company culture which has gotten the company national recognition.

One of Square Root’s five Craftsman-style bungalows that serve as its corporate headquarters in Austin.

Square Root’s campus is unique. It consists of five 1920s Craftsman-style houses, about a mile from downtown Austin. It’s dog friendly and the workplace has a “home away from home work” and family environment, Taylor said.

Maintaining its great company culture as it grows is extremely important, Taylor said. The big way to do that is to communicate regularly with everyone and empower the team to take over the culture and participate in it, he said. Square Root also writes down its values and its mission statement.
He also recommends entrepreneurs read Scaling Up and Traction. Those books are about how to get everything written down about mission and goals and how to put a framework in place to manage that, he said.

And Taylor is president of the Entrepreneurs Organization of Austin. As a sole founder, the organization has helped him to network and learn from other CEOs and founders in Austin.

“Surround yourself with people you can talk to,” Taylor said.

For more about how Taylor built Square Root into a profitable bootstrapped company in Austin, listen to the podcast.

Opcity and Yodle Co-Founder Ben Rubenstein Recounts his Entrepreneurial Journey on Ideas to Invoices

Ben Rubenstein, CEO and Co-Founder of Opcity and Co-Founder of Yodle.

By LAURA LOREK
Publisher and Reporter with Silicon Hills News

At a funding pitch to a venture capitalist, Ben Rubenstein, co-founder of Yodle sketched out a business plan on a napkin.

He showed the potential investor how Yodle was going to raise millions to capture the small to medium sized business market as customers for its marketing software.

At one point, he ordered a drink and the waitress requested to see his I.D. She didn’t believe the 21-year-old Rubenstein was old enough to drink.

“Here I am asking for millions of dollars and I can’t even order a drink,” Rubenstein said.

In 2005, Rubenstein launched Yodle out of the University of Pennsylvania with his childhood friend Nathaniel Stevens. They initially targeted the automotive industry. They also brought on John Berkowitz as a co-founder. For two years, they bootstrapped the company. Rubenstein slept on a AeroBed Air Mattress in his friend’s house.

In the beginning, they went door to door pitching their product to small businesses. It took them two years to get to one million dollars in recurring revenue. And at that point, they raised their first round of investment and moved the company from Philadelphia to New York.

They created the term Yodle because they wanted to create a Yodel or shout out for small businesses. They couldn’t buy the Yodel domain name but they could buy Yodle.com.

Rubenstein and his co-founders pitched more than 50 VC firms before they landed their investment. They were able to deal with the rejection because they had faced so much of it making cold calls on small businesses, Rubenstein said.

“With cold calls, if you make 100 phone calls and make one sale, you’re a hero, you’ve had a good day,” Rubenstein said.

To get customers, Rubenstein and his co-founders spent the weekend at trade shows demoing their software and pitching to customers. They eventually spent more time on the phone and hired a large inside sales team to cold call small businesses. With the advent of WebEx and GotoMeeting, they were able to effectively demonstrate the software online.

Sales were integral to the success of Yodle.

And Yodle recruiters would ask people when they hired them to talk about the first time they sold something, Rubenstein said.

Rubenstein launched his first business venture in fifth grade. He would buy Airheads candy and sell them for 25 cents a piece to his classmates. He only had 25 people in his class so soon he enlisted his friends to sell the candy in their classes and bring him the proceeds. At one point, a kid decided to launch his own candy business selling his product for 15 cents. But Rubenstein resisted dropping his prices. He sold out every day so he kept selling his candy at 25 cents despite the new competition.

“I learned at an early age how to sell things,” Rubenstein said.

Throughout scaling Yodle, Rubenstein learned a lot about how to hire great sales people and how best to sell the product.

Today, Rubenstein is putting all the lessons learned from Yodle to work at Opcity, a real estate technology platform that provides real estate leads to vetted brokers. He is using data, analytics and pattern identification to make the best matches that will lead to brokers closing deals.

Recently, Opcity raised $27 million to roll out the company nationwide. It is hiring. It plans to go from 100 employees to 300 employees by the end of the year.

For more on how Opcity is going to create an even bigger company than Yodle, which Web.com bought in 2016 for $342 million, listen to the podcast.

Editor’s note: Silicon Hills News recently launched on Patreon. Please visit the site to pledge just $1 a month to support the Ideas to Invoices podcast and other work we do at SiliconHillsNews.com. Thank you in advance for your support!

Techstars’ Jason Seats Recounts Lessons From his Entrepreneurial Journey on the Ideas to Invoices Podcast

Jason Seats, managing partner with Techstars, photo by John Davidson.

In 2006, Jason Seats joined his college friend Matt Tanase to found Slicehost in St Louis.

Two years later, they sold Slicehost, a cloud computing hosting provider aimed at developers, to San Antonio-based Rackspace for millions.

This week on the Ideas to Invoices podcast, Seats recounts how he built Slicehost with Tanase into a thriving web hosting provider and lessons he’s learned working with hundreds of entrepreneurs through the Techstars program.

Today Seats is managing partner of Techstars and oversees a $155 million venture capital fund that focuses on seed stage and early investments. He previously served as managing director of the Techstars program in Austin and Techstars Cloud in San Antonio. And he was vice president of software development for Rackspace Cloud.

In 2006, Tanase, a freelance web developer, saw a gap in the market for providing hosting to his clients and others like him so he decided to build a web hosting company aimed at the developer community.

Tanase and Seats mapped the idea out on a napkin over lunch.

“It felt like it made sense. In that moment, everything felt right,” Seats said.

At first, Seats didn’t quit his day job. He worked 9 to 5 p.m. at his regular job and then worked another eight-hour shift at Slicehost. It’s not unusual to have investors want entrepreneurs to quit and put all their energy and focus into the startup. But Seats knows that’s not always possible.

“I have sympathy and can identify with founders that can’t do it that way,” he said.

The company launched in May and Seats quit his day job in October.

“Going a few months without paying myself I could stomach,” Seats said.

He knows now how unusual it is to have cash flow so quickly in a startup and to be able to pay themselves paychecks from the proceeds, he said.

Techstars Managing Partner Jason Seats, photo by John Davidson.

Seats and Tanase didn’t consider Slicehost to be a cloud computing provider at first.

Initially, people made fun of the cloud, Seats said.

“It sounded like it was a punch line to a joke,” he said.

Slicehost referred to itself as a virtual private server provider. But Seats learned from Graham Weston, chairman and cofounder of Rackspace, that if the industry called itself cloud, then he needed to adopt that term.

A year into the business, Slicehost had 5,000 to 6,000 customers, Seats said. They never took out traditional advertising but they learned to generate leads through content. They had an early podcast called The Threeway Handshake. But Slicehost’s real driver for its content marketing was its customers posting on blogs and in forums about Slicehost, Seats said.

The startup also did its customer support out in the open in public forums with threaded conversations which generated Search Engine Optimization traffic, Seats said. That activity also became a driver of customer acquisition, he said.

Slicehost bootstrapped its business because they didn’t know any other way to do it, Seats said.

“We did what we did because all we were doing was trying to solve things the best way we could with the resources we had,” Seats said.
They didn’t know how to access outside venture money, he said.

Rackspace bought Slicehost on Oct. 22, 2008. The acquisition let Rackspace compete more effectively against Microsoft and Amazon in the cloud computing business.

Today, Seats spends most of his time investing in and mentoring startups and serving on board roles for Techstars’ investments. He travels the country and the world meeting with entrepreneurs in the 30 programs Techstars runs annually.

The number one thing he looks for in investing in startups is the judgment of the entrepreneur, Seats said. A great trait for entrepreneurs is the ability to focus and have ruthless prioritization, Seats said.

The number one mistake entrepreneurs make is the failure to launch their product and put their work out in the open for others, Seats said.
“Founders have a fear of putting their work out into the world for feedback,” Seats said.

Startups that join the Techstars program get feedback on their ventures and learn how to apply it effectively to their business, Seats said. They also get plugged into a massive network, a peer group, advice on how to build their companies and information on how to model a community, he said.
“Our long-term hippy goal is to terraform how business is done in the world,” Seats said.
Techstars promotes a give first mindset, he said.

The book “Give and Take: A Revolutionary Approach to Success” by Adam Grant highlights the concept of a give first mentality in business and the reasons why it works, Seats said.

Seats has worked in both San Antonio and Austin and knows the technology startup communities well.

Austin and San Antonio are both emerging ecosystems, Seats said. As emerging ecosystems, they are still relatively immature markets and they tend to be transactional in their deals, Seats said.

“One thing I get from Techstars is a little bit of a global perspective,” Seats said.

“Smaller markets tend to hang on to things too much,” he said. “They are more territorial, they are more transactional.”

No one wants to work with takers, everyone loves a giver, Seats said. But there’s a third kind called a trader. A trader is a person that wants to give something tit for tat, he said.

“That’s a transactional mindset. It works,” he said. “But without the givers in the mix, you don’t get really positive feedback loops going.”

Austin and San Antonio are ecosystems that are dominated by traders, Seats said. It helps the ecosystems work, but they don’t work as fast and they don’t support startups as much as they could, he said.

The goal for the region is to move to a give first way of doing business, Seats said. He said that is happening. It is evident in the massive mentor network Techstars has and the number of people who give their time to help the startups in the programs, he said.

Seats also recommends entrepreneurs read “Ventures Deals: Be Smarter Than Your Lawyer and Venture Capitalist” by Brad Feld and Jason Mendelson, mostly as a reference guide, Seats said.

“You should not raise money from investors unless you’ve read that book,” he said.

Editor’s note: Silicon Hills News launched on Patreon this week. Please visit the site to pledge just $1 a month to support the Ideas to Invoices podcast and other work we do at SiliconHillsNews.com. Thank you in advance for your support!

Entrepreneur Louise Epstein Shares her Secrets to Success on Ideas to Invoices

By LAURA LOREK
Publisher and reporter with Silicon Hills News

In 1994, Louise Epstein launched Charge-Off Clearinghouse after serving on the Austin City Council.

“I went on a shameless search to find out what was happening in the world,” Epstein said.

There was an explosion in credit card debt and an explosion in debt that went unpaid, she said. That’s where she saw an opportunity.

She was one of the first women investment bankers in Texas and used her experience to create Charge-Off Clearinghouse, a distressed debt company that valued, purchased and sold $1 billion of charged-off credit cards. She led the company from 1997 to 2008.

Today, Epstein serves as managing director of the Innovation Center in the Cockrell School of Engineering at the University of Texas at Austin.

Epstein shares her secrets to success in this latest episode of the Ideas to Invoices podcast.

Epstein found a partner and convinced him to hire her for his debt collection agency. She ended up spinning her company out of that venture focused on buying and selling buy debt.

“Like most great ideas I latch on to, they are not mine,” Epstein said.

Her company was profitable from the first month.

One of the big lessons she learned in business, is it doesn’t matter if you’re right.

“Being right doesn’t mean you just made a sale. You can be right all the way to bankruptcy,” Epstein.

The key is to present something in a compelling way and to know how to sell, she said.

She built relationships with her customers on the phone.

“The way to sell is to know how to listen,” she said. “And when you listen, you really learn what your customer is looking for and what’s important to them…..you don’t build a relationship by talking.”

Great entrepreneurs must have an incredible amount of energy, the ability to prioritize and focus, Epstein said.

“If you want to be successful there is no work, life balance,” Epstein said.
“You have to have the ability to delay satisfaction, delay gratification, focus and commit.”

Her favorite thing about being an entrepreneur is creating something from nothing.

“I believe that when we create, we are doing what we are supposed to be doing,” Epstein said. “That’s how we are being the closest to the greatest we can be. The most elevated existence we can have.”

Epstein also advises entrepreneurs to learn first before launching their ventures.

“It really helps to know something to be successful,” Epstein said.

Getting paid to learn is called a job, she said.

“Get a job, learn, because you need to know more about so many things before you begin something,” she said.

Entrepreneurs are driven and not everyone can be an entrepreneur, Epstein said.

At the Innovation Center at the University of Texas at Austin, Epstein shares an office with Bob Metcalfe, the executive director, inventor of Ethernet, founding CEO of 3Com and professor of innovation at UT.

The Innovation Center is using startups as vehicles to change the world, Epstein said. At UT, two robotics company are doing great work, she said. Professor Luis Sentis is heading up Apptronik, a company that makes robots and exoskeletons.

Professor Andrea Thomaz is heading up Diligent Droids, a company that makes robots for healthcare providers. And Mechanical Engineering Professor Chris Rylander is heading up several commercial ventures, she said.

Listen to the full Ideas to Invoices podcast to learn more.

Editor’s note: Silicon Hills News launched on Patreon this week. Please visit the site to pledge just $1 a month to support the Ideas to Invoices podcast and other work we do at SiliconHillsNews.com. Thank you in advance for your support!

Serial Entrepreneur and Next Coast Ventures Partner Zeynep Young Gives Tips on How to Succeed as an Entrepreneur

Zeynep Young is a serial entrepreneur who just became a venture capital partner with Next Coast Ventures.

In this Ideas to Invoices podcast, Young discusses what it takes to succeed as an entrepreneur and what she looks for when making an investment.

Previously, Young founded and served as CEO of Double Line Partners, an educational technology startup in Austin. And before that, she was portfolio director at the Michael & Susan Dell Foundation and an associate principal at McKinsey & Company.

Young is currently the CEO of milk + honey, a wellness and beauty company with a portfolio of day spas, salons and products in the organic, luxury market.

Alissa and Shon Bayer founded milk + honey in 2006 in Austin. The spa business has grown to five locations in Austin and Houston. Milk + honey is launching nationally, Young said. They also sell organic products like a natural deodorant online and through their stores, Young said.

After selling Double Line Partners to a private equity company, Young took a year off to spend more time with her kids and family. But she didn’t stay away for long.

“I think if you enjoy what you do it gets boring to be away from it,” Young said. “I love tech and I love spas and I love startups and I missed that. And it’s really fun to get back into business and starting talk about ideas that you’re really passionate about and working with people you really like.”

In the partner role at Next Coast Ventures, Young is looking for ideas where she can add a lot of value. The firm is built for entrepreneurs by entrepreneurs, Young said. Tom Ball and Mike Smerklo, founding partners of Next Coast Ventures, are both entrepreneurs who have built companies and taken them to an exit. Next Coast Ventures recently closed on a $85 million fund and is looking to invest in early stage entrepreneurs in the Austin area and similar tech markets.

“We look to invest in things that we really understand and have expertise in where we think we can add a lot of value beyond just the capital,” Young said.

At Double Line Partners, Young launched the company from zero dollars and grew it to $20 million in revenue from her dining room table. She spent six years as a bootstrapped entrepreneur building up the educational technology company before selling it.

Young will be looking at software, educational technology and retail startups.
Under 10 percent of venture funded companies are founded and led by women, Young said. There is opportunity there for VCs to reach untapped markets, she said.
“I think we should definitely have more women in venture capital and more women should get involved in,” she said.

That’s one thing that differentiates Next Coast Ventures. It is intentional around building diversity of experience, Young said.

Entrepreneurs pitching Young should have a customer focus. That’s the number one thing she looks for when making an investment.

“I think part of the thing I see missing in the space right now is that people who are first time entrepreneurs get very focused on raising the capital,” Young said. “And then the second thing they think about is how do I build a minimum viable product and then they start to think about the customers.”

As a bootstrapped entrepreneur, Young had to think about the customer every minute of ever single day.

“I think if that is sort of your third or fourth priority, it’s going to be very difficult to be successful,” Young said.

She doesn’t want to hear a pitch targeted to capital or how they are going to get the product done. She wants to hear about how they are going to reach customers.

What doesn’t play well with her is an entrepreneur talking about getting one percentage of a huge market. She wants to hear about specific customers.

It’s also important for an entrepreneur to understand the industry they are working in, Young said. They must have industry experience on their team, she said.

“I love innovative ideas that disrupt industries, but I think you have to know a little bit about the domain and the industry before you disrupt it,” she said.

Young also recommends that entrepreneurs work their network to find customers for their products and services as extensively as they work their network looking for capital.

And in the process, entrepreneurs will have to deal with a lot of rejection. But they should be open to the feedback from customers as well as investors.

“When you hear no, it doesn’t mean that the idea is bad,” Young said. “It’s just not for that person. Not every concept is right for every person.”

The sales process also is easier if an entrepreneur is passionate about what they are creating, Young said. But if an entrepreneur isn’t comfortable with that part of the business they need to add a team members who is, Young said.

“There’s no success without sales,” she said.

Editor’s note: To hear more tips on how to success as an entrepreneur, listen to the full Ideas to Invoices podcast interview with Zeynep Young, serial entrepreneur, partner with Next Coast Ventures and CEO of milk + honey on iTunes. And please rate and review the podcast. And thanks for reading and listening! Also, if you like the work we do at Silicon Hills News, please consider supporting us on Patreon. For just $1 a month, you can ensure that Silicon Hills News continues to produce quality local tech news. Thank you for your consideration.

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