Category: Austin (Page 275 of 318)

High Cost vs. Low Cost Startup Economies

By PAUL O’BRIEN
Special Contributor to Silicon Hills News

Having spent a couple years now in Austin, and the previous 12 in Silicon Valley, a frequent topic of discussion over drinks or dinner is the question of how entrepreneurship works. Not “Startups” per se, at least not in the context that we think of them when reading about all the innovation on TechCrunch; rather, mere entrepreneurship and the fact that people are wired to work for themselves.
It’s really an intriguing topic when you consider entrepreneurship where you live. As a country, we’re excited by the hype machine that fuels entrepreneurship in California but generally speaking, the economy there is NOT entrepreneurial. It’s simply too expensive. Other than the funded ventures served by the exceptional amount of capital available to the brilliant innovators there, people generally don’t work for themselves, at least not compared to the ambitious entrepreneurs of a place like Austin; who I’d bet, are not unlike the individuals creating opportunity in your city.
There are countless comparisons of one city to another; one economy to another. People love to posit and debate what makes one community thrive while another fails or why a city churns out billion dollar ventures while another rarely crosses that threshold. My thoughts here are along the same lines but I’ve come to a conclusion of late that I think is unique and worth considering.
If we distill down all of the variables driving an economy, we can conclude that there are only two types of entrepreneurial markets in the U.S.: High Cost vs. Low Cost.

The High Cost Startup Economy

High cost markets are flush with experience, new talent, and ideas BUT require greater investment in business simply to get started. As a result, the “ideas” which receive investment are already fleshed out by experience, ambition, collaboration, and a network of peer professionals BECAUSE no one can afford to start a business without being so capable and taking an idea to market worth investment. This gives such markets (think San Francisco, Los Angeles, and New York) a tremendous advantage and the opportunity to go for big risks; you see this in the billion dollar valuations of Silicon Valley, the dominance of the entertainment industry through LA, and the center of commerce in New York.
Of course, I’m generalizing.

The Low Cost Startup Economy

Lost cost markets are also flush with experience, talent, and ideas but it takes virtually nothing to get started. Consider the expensive cities on the coast vs. middle America – It costs $185 per hour to get a Ruby on Rails developer in San Francisco. What requires $750k in capital investment there takes only $250k elsewhere. As a result, a few things happen:
Startups from those big cities get a lot of attention; much of it for no reason other than how big they seem. After all, a $750k investment is newsworthy! Isn’t it? No one bats an eye at the same exact startup in another city raising only $250k. What a pittance!

PR = traction

The flaw in that happening is that PR = traction; for good ideas and bad. Capital buys time and resources and in our increasingly outsourced economy, even though it costs more to hire talent in those expensive cities, $750k applied to some overseas developers goes a LONG way further than $250k. Time = opportunity.

Time = opportunity

Entrepreneurs in middle America try to replicate from the coasts… let’s do it like they did… without appreciating everything that goes into making those economies work – A great idea, some money, and we’re set! The problem is that other factors are easily overlooked: experience, ambition, collaboration, and a network of peer professionals, PLUS the PR impact of being in those high costs markets. Inexpensive markets can’t replicate what happens in those expensive cities so why are we trying? Rather, learn from their examples as what works there, in those market dynamics, won’t work the same way elsewhere.

What’s an idea worth?

Are “ideas” new? Are ideas worth anything? How does your city feel about big ideas? Expensive cities seem to fully embrace the perspective that there is no new idea and that it’s about execution. After all, ideas in high cost markets really aren’t even ideas by the time we hear about them, they’ve been vetted, tested, and in development by experienced individuals. They work that way because of that first, and the next, considerations but important to evaluate is that in that, no one is testing an idea; everyone, all the investment, development, advisors, investors, and entrepreneurs, are focused on executing, scaling, and growing. What’s happening where you live? Are people validating ideas or scaling businesses?
Perhaps most important, in low cost markets, entrepreneurs with ideas can easily, and therefore all to often, try to go it alone. If not alone, with few others, from the sense of independence that smaller towns and middle America seems to encourage. Silicon Valley, for example, isn’t an entrepreneurial environment – it’s a startup environment. There is a BIG difference. Entrepreneurs have a bit of the lone wolf in them whereas startups are never sole proprietorships. Entrepreneurs can’t and shouldn’t do it all themselves. There is NO reason to Learn and Discover (my 3rd point) how to scale when the rest of the country already knows so much about your industry, marketing channels, segments, etc. High cost markets put more emphasis on Agile principles for the very reason that they must leverage one another because it’s too expensive to do anything but get the dang thing out and get some proof – and then iterate, iterate, iterate. The high cost of a market forces people to appreciate that time and resources are valuable and though expensive, I don’t have the time to discover something with which I’m unfamiliar – I’m going to focus on what I know well and collaborate with others who can contribute what I need.
So ask yourself and please share with me, how much of this rings true about where you live. Don’t consider the access to talent, experience, education, or even capital that drives your economy; simply consider the cost of doing business where you live. How much of that cost determines how your economy works and drives how entrepreneurship might excel with your support.
The mere cost of markets creates different cultures and expectations and rather than learning from one another we try to emulate things. Expensive markets try to attract and retain the talent from inexpensive markets while inexpensive markets try to replicate how expensive markets work. It’s a failed approach which in and of itself needs innovation if we’re to foster entrepreneurship in the United States.

About the author: Paul O’Brien “has held many formal roles, from VP of Marketing for Zvents and Outright, to managing interactive marketing for HP and designing online advertising for Yahoo! He is most proud of having been featured in the Michael Miller book, Online Marketing Heroes, as one of the 25 leading online marketers as well as appearing in Internet Retailer, KGO Radio, Webmaster Radio, and DM News.”

Editor’s Note: This post originally appeared on Paul O’Brien’s SEOBrien website. It is reprinted here with his permission.

San Antonio-based One Source Networks Acquires OuterNet of Austin

One Source Networks, a managed voice, data and cloud services provider, has struck an agreement to buy OuterNet, a cloud managed solutions provider, based in Austin.
The San Antonio-based company did not provide the details of the sale but reported it’s expected to close in the next month.
The deal also includes OuterNet’s 10,000 square foot data center in Austin. One Source Networks has data centers in Greensboro, N.C., Dallas, Chicago and Los Angeles.
“We are very excited about what this acquisition will mean for our customers, and the OSN and OuterNet team members,” Ernest Cunningham, CEO, One Source Networks, said in a news statement. “OSN and OuterNet have worked together for the past three years to deliver managed network services to our enterprise clients. The OuterNet team has a deep level of technical expertise and talent which will be a valuable asset for our customers, and their hands-on, customized approach to enterprise networking meshes perfectly with OSN’s. The combined capabilities will allow us to deliver even greater value and innovation to enterprises.”
The San Antonio Business Journal reports that OuterNet, founded in 1994, has 22 employees while One Source Networks has 45 employees.

HeyRide Disrupts the Traditional Cab Industry

Josh Huck, CEO of HeyRide

A new startup, Heyride is creating quite a shake up in the Austin transportation industry.
The company, founded in 2012, draws its inspiration from “the success of collaborative consumption companies such as Airbnb and car2go.”
Heyride has established an alternative marketplace to cabs in Austin. It’s a place where people can give and receive rides via their smartphones.
Last week, the Austin Chronicle published a cover story on HeyRide. Shortly after that the City of Austin issued a statement reporting the city had sent HeyRide a cease and desist order on Oct. 31.
The City reports that HeyRide “very closely resembles that of a taxi franchise and that any operation dispatching drivers to potential passengers ondemand requires a City Council approved Franchise Agreement, and that all drivers are required to successfully satisfy criminal background and driving history checks as set forth by the Austin City Code.”
The Austin American-Statesmen originally reported that the City had shut HeyRide down. But Josh Huck, its CEO, reported on the Austin Startups Facebook group that HeyRide is still operating.

Q. How did you come up with the idea for Heyride?

A. I was frustrated that I couldn’t get a ride during SXSW, and I wondered why I couldn’t just ask someone for a lift. I decided that it was pretty ridiculous that people weren’t able to connect in this way, as I’d been traveling around the world using services like Couchsurfing and Airbnb for years. So I decided to build it myself.

Q. How does it work?

A. You fire up Heyride, say where you are and where you want to go and a driver makes a bid on your ride. You choose who you want to ride with and they take you where you want to go. You pay electronically with your phone and the credit card you have on file.

Q. How many people are signed up for the HeyRide service currently?

A. We’ve currently signed up almost 1000 users.

Q. How many do you anticipate will use the service?

A. We’d like to take Heyride national, so we think the sky’s the limit. After Austin, we’ll be exploring new markets and spreading the word.

Q. How does HeyRide make money?

A. If you give a Heyride, you take 80% and Heyride takes 20% as a service fee.

Q. Why has the City of Austin taken action against HeyRide to shut the service down?

A. Actually, they haven’t taken any action yet. A cease and desist doesn’t mean Heyride is going anywhere. We don’t feel that the City of Austin actually understands our business model; specifically, the difference between a taxi cab company and people using a platform that enables peer-to-peer ride-sharing. Because of that, they’re standing beside old-school regulations that haven’t caught up to innovations in the marketplace. We’re confident that once we open a dialogue, we’ll be able to work together for a common goal: making Austin a better place where it’s easy to get a ride when you need one.

Q. How do you plan to deal with that?

A. We’re going to begin a dialogue with the city, mobilize our customers to raise their voices on our behalf, basically get people behind the idea of ride-sharing and take our case to people who can help us change any necessary regulations to accommodate this type of innovation.

Q. Who are your competitors?

A. There are a few similar services of note out on the West Coast, Lyft and Sidecar. But we’ve taken a different path with Heyride, creating a better user experience with more choice for the user and safety and privacy features that go above and beyond.

Q. Who makes up the HeyRide team?

A. You can find this on our About Us page at heyride.com.

Q. Is HeyRide bootstrapped? Do you plan to seek Angel of Venture Capital Investment?

A. Heyride received its Series A funding from Silverton Partners, a local venture capital group.

Q. Where is HeyRide located?

A. We’re nestled in the East Side of Austin at 1306 E 7th St.

Q. What kind of car do you drive?

A. I’m the proud owner of a silver 2005 Pontiac Vibe. It’s kind of a mutt, being half-Toyota, but I love it anyway. It gets 40 miles to a gallon, has leather bucket seats, a sunroof, an iPod adapter and a sunroof. Gonna be some rocking Heyrides in the ol’ P-Vibe!

Q. What’s your favorite local startup resource?

A. Digging on the Austin Startup Facebook Group – great place to interact in real-time with people in this community. Also, our investor Kip McClanahan’s awesome blog www.ReOverthinking.com is chock full of great resources for people who want insight into VC.

Q. Anything else you would like to make a point of that I haven’t asked you about?

A. I love running a business in Austin.

VISA’s New Global IT Center in Austin to Create 794 jobs

The news couldn’t be better for Austin these days with its highly skilled high-tech workforce attracting new Fortune 500 companies.
First, General Motors announced plans to establish a research center in Austin, which will employ 500 workers.
Now Visa U.S.A. plans to build a new global IT center and create 794 new jobs in Austin, according to this news release from Gov. Rick Perry.
Last week, Gov. Perry announced Visa’s plans and pledged $7.9 million in incentives to the credit card company through the Texas Enterprise Fund.
“The city of Austin has proposed an economic development grant of $1.6 million if the company meets its investment and employment targets,” according to this story in the Austin American Statesman.
“Texas is competing nationally and internationally for jobs and we want companies who are looking to expand or relocate to consider the Lone Star State first and all we have to offer. Visa’s decision to build a new global IT center in Austin is a great fit with our skilled workforce and Central Texas’ reputation as a hub for high tech companies,” Gov. Perry said in a news statement.
Visa, based in San Francisco with 8,500 employees worldwide, is one of the world’s largest processors of credit card and debit payments. The company posted revenue of $10.42 billion on net income of $2.14 billion in 2011.
“Visa is continually looking for opportunities to add world-class talent to our organization,” Will Valentine, a Visa spokesperson, said in a news release. “Austin offers a vibrant technology community and business-friendly climate, and we are working closely with local officials to finalize an agreement.”

Tech Entrepreneur Mellie Price Featured on We Are Austin Tech

Mellie Price, photo courtesy of We Are Austin Tech

This week on We Are Austin Tech, Mellie Price gives advice on entrepreneurship.
“One person told me early on that the truth is right there you just have to listen to it,” Price said in the interview. “Listen to your customers. They are giving you real feedback. Be willing to hear it. If they are giving you the feedback that what you have doesn’t matter to them be willing to stop.”
Price talks about her authenticity in her relationships and how that aides her in her entrepreneurial endeavors. She founded Front Gate Tickets and web development firm Monsterbit, both of which have been acquired.
Every Tuesday, We Are Austin Tech releases a new video spotlighting someone in the community who has contributed to the city’s vibrant technology scene.

Interact ATX Seeks Bright Young Entrepreneurs For SXSW

Interact ATX wants to attract the best and brightest young startup minds to join them at South by Southwest Interactive next year.
The group, started by Maran Nelson, a senior majoring in psychology and advertising at the University of Texas, seeks to bring about 100 young entrepreneurs from all over the country to Austin this spring.
“Essentially the premise is we’re getting sponsorships to make SXSW accessible to the brightest young minds in startups today,” Nelson said.
Interact ATX just launched its website seeking applications and has already received dozens just by word of mouth advertising, Nelson said. One of the applicants includes a fellow in Peter Thiel’s 20 under 20 fellowship program. Thiel, a co-founder of Paypal, launched the program in 2011 to give some of the brightest kids under 20 a $100,000 grant and the opportunity to work on a project instead of going to college.
Nelson wants to do the same for young entrepreneurs who want to go to SXSW but cannot afford to do so on their own. She has also set up special meetings and networking opportunities for the group while they are here. And she is arranging for free housing (a couch or spare bed in someone’s home) for them during their stay.
Nelson expects to receive 500 or more applications. She’s working with 30 schools around the country and reaching out to the people on their campuses involved in entrepreneurial activities. But she’s not restricting the applicants to just college students. She wants anyone who is under 30 and has a great idea to apply.
Nelson has always had an entrepreneurial inclination. She worked with CampusCred, a Y Combinator Startup which shut down recently.
“SXSW has a ton to offer to startups,” Nelson said. “I’m really excited about being able to give people a leg up and provide them with resources they don’t have.”

The Central Texas Angel Network Helps Startups

Jeff Harbach, executive director of the Central Texas Angel Network

The Central Texas Angel Network has 105 investors from all over Texas including one from San Antonio and others from states like Iowa, Illinois and New York and other parts of the world including Belgium and India.
And although its investors hail from far flung places, the angel network concentrates its investments locally.
“We consider Central Texas to be Austin and San Antonio,” said Jeff Harbach, executive director of CTAN.
Last year, CTAN invested $5.7 million in 22 companies and so far this year, the organization has invested $5 million in 18 companies.
In three years, CTAN investors have put more than $15 million into regional startup companies.
The Halo Report, compiled by the Angel Resource Institute recently named CTAN as one of the most active angel networks in the country. And even though CTAN does a lot of technology deals, it’s not solely focused on that industry.
“We’re industry agnostic,” Harbach said.
CTAN invests in a wide variety of companies and industries including consumer products, information technology, software, mobile and more.
“We tend to look at just about everything,” he said. “But someone looking to build a bowling alley in Buda we’re probably not the right place for them.”
Since its founding in 2006, CTAN has invested in more than 50 companies.
CTAN has five funding cycles a year. The application deadlines for each one are listed on its website. The organization also holds “office hours” at a local coffee shop ten times a year. It’s a chance for entrepreneurs to get feedback on their ventures from angel investors. Entrepreneurs have to apply in advance to participate.
“I always tell entrepreneurs to go to the office hours,” Harbach said. “It’s a good opportunity for entrepreneurs to get in front of investors. In our community, as great as it is, there aren’t a lot of meetups where you can go and talk directly to investors and get feedback.”
CTAN investors generally take an equity stake in the company they back. Some angels to debt deals. The investments range from $200,000 to $2 million.

High School Startup’s GiraffeStand For Sale on Kickstarter

This summer, a group of high school students got together for the first ever High School Startup at Anderson High School in Austin.
The four teams created four companies and four products. Two of the teams have now launched Kickstarter campaigns to market and sell their goods.
The first, Switchbox has raised $2,297 of its $15,000 goal with 49 backers and 30 days to go. The second team created the GiraffeStand, an iPad bed mount.
So far, the GiraffeStand Kickstarter campaign has raised $1,025 of its $4,000 goal from 20 backers with 22 days to go.
The GiraffeStand sprung out of frustration from Tina Bao, a graduate of TAMS in Denton, whose arms got tired when she tried to use her iPad in bed. That problem served as the catalyst for the GiraffeStand team to create a solution.
In addition to Bao, the other team members included Advaith Anand, a junior in the LASA magnet program at Lyndon B. Johnson High School, Scott Davidson of Round Rock High School and Jack Thoene of Anderson High School.

San Antonio’s CallGrader In DreamIt Ventures Philadelphia

Jon Dobbertin. co-founder of Call Grader


By L.A. LOREK, Founder of Silicon Hills News

At InnoTech San Antonio’s beta summit earlier this year, CallGrader won the competition.
The group of four close-knit friends created a software as a service customer application program for companies in the heating and cooling industry. They worked out of Geekdom on their venture.
A few months later, CallGrader applied and got selected to participate in the incubator program DreamIt Ventures, based in Philadelphia.
In September, Jon Dobbertin, Dan Garcia, Ben Niemietz and Chip Mobley all packed up and flew to Philadelphia. They rented two one-bedroom apartments close by the accelerator. Their wives, all four are expecting babies within four months of each other with the first due date set for Dec. 1, stayed in San Antonio.
“It’s been a little crazy,” Dobbertin said. He was in town last weekend and stopped by Geekdom for the 3 Day Startup San Antonio pitches on Sunday night. “We’ve been flying back and forth. But it’s been a phenomenal experience.”
The program has allowed Call Grader to expend its network, Dobbertin said. Every week, they meet with business people and listen to seminars from entrepreneurs who have been there and done that.
Dobbertin especially liked talks with Duck, Duck Go Founder Gabriel Weinberg and David Rose, founder of Gust.
CallGrader had a beta product in the marketplace when it entered the program, but now the company has launched and its revenues are projected to exceed what the team originally forecast by the end of the year, Dobbertin said. He declined to provide specifics.
“We’ve had a really successful launch out of Beta,” he said.
CallGrader has also pivoted into a cloud-based platform for providing businesses a way to efficiently communicate with customers. It has also built a rich database that allows companies to get all kinds of information on their customers including social media profiles to better tailor their service, Dobbertin said. And next year, it’s rolling out a chat platform, he said.
The DreamIt program has been hectic but it has pushed the team members to do more work in a short period of time than they would have gotten done on their own, Dobbertin said.
“We’re working around the clock, seven days a week and putting in 14 hour days,” he said. “In that three months we were able to do 12 months worth of work.”
CallGrader receied $25,000 in cash and $75,000 worth of credits for free hosting from Rackspace, Amazon and Azure. It has also received another $20,000 worth of legal and accounting services, Dobbertin said. But the most valuable part of the experience has been the mentorship and network the team received, he said.
To get to the next level, CallGrader plans to raise a seed round of investment, Dobbertin said. The company would like to raise its money in San Antonio so they can stay here. But they have already applied to the Benjamin Franklin Technology Fund, which would require Call Grader to be based in Philadelphia, Dobbertin said.
“We hope to find our funding here so we don’t have to move everyone to the East Coast,” he said.
Call Grader shows what’s possible for startup companies in San Antonio, said Alan Weinkrantz, a public relations expert who knows the team.
“It’s nice to see a company start and incubate here and go on to get accepted to a top tier incubator and relocate to Philadelphia.”

DreamIt Ventures recently expanded its program to Austin. It is based at Capital Factory. DreamIt Ventures just selected its first class of companies. They will have their demo day at SXSW 2013.

HomeAway’s Sharples Wins National Entrepreneur of the Year Services Award

Brian Sharples, Co-Founder and CEO of HomeAway, photo courtesy of Ernst & Young

HomeAway’s CEO and Co-Founder Brian Sharples won the highly prestigious Ernst & Young National Entrepreneur Of The Year 2012 Services Award.
The award recognized Sharples’ vision as an entrepreneur in discovering and creating a new marketplace for consumers to find vacation homes. HomeAway, based in Austin, is now the world’s largest vacation rental marketplace.
Sharples was honored at the Entrepreneur Of The Year gala in Palm Springs, Calif. Awards were given in nine additional categories. All Ernst & Young Entrepreneur Of The Year Award winners were selected by an independent panel of judges from 244 regional award recipients.
“Brian’s ability to first see an opportunity and then develop a successful business model in an industry that was relatively unheard of just 10 years ago is the mark of a true entrepreneur,” said Bryan Pearce, Americas Director, Entrepreneur Of The Year, Ernst & Young LLP, said in a news release. “He saw a gap in the market and build a world-class business to fill it.”
To read more about Sharples’ entrepreneurial journey, read this 2011 story in Silicon Hills News.

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