With all kinds of competition to give people rides around Austin from Uber and on-demand ride-sharing startups like Lyft and SideCar, Yellow Cab Austin is keeping pace with the technological changes.
The company announced last month the release of its Hail A Cab app, version 3.0., which includes a mobile payment system for Austin taxis.
Yellow Cab Austin originally launched its app in July of 2012. Since then, the app has been downloaded more than 400,000 times.
The company has reported that taxi wait times have decreased by 27 percent since it released its app.
The app now allows customers to pay with their mobile phones and it also allows them to rate their experiences with Yellow Cab Austin.
“We’re always looking for ways to improve the customer experience, and the HAIL A CAB app is a core driver of that mission,” Ed Kargbo, President of Yellow Cab Austin, said in a news release. “Allowing for mobile payments and encouraging direct feedback will help us continue to provide a safe and efficient way for Austinites and visitors to travel around our city.”
For more information, visit the Hail A Cab app website.