The Austin-based startup expanded to other markets in Texas and to Florida and California last year.
With the addition of these new markets, Dropoff’s same day delivery service now reaches more than 55 million people across the U.S.
“There is usually a variety of factors in how we pick a market: population size, economy, existing carriers in that market, do we have currently have active customers in those markets. Those are things we look at,” said Sean Spector, CEO of Dropoff. “Denver and Phoenix check all those boxes.”
Dropoff provides same day deliver for everything from food to legal documents. Its clients include Sprinkles, Whole Foods, Neiman Marcus, Zazzle, AirBnB, JW Marriott and CarePoint Partners.
Dropoff is disrupting the courier industry. It has created a proprietary technology platform which includes online and mobile ordering, a native mobile app, real-time tracking and confirmations, a fast, scaleable, around the clock dispatch automation system called Intelligent Dispatch, an API for easy integration into ecommerce sites or warehouse management software.
“It’s our vision to totally reinvent the courier industry through our technology,” Spector said.
Dropoff plans to expand to more cities this year, Spector said. The goal is to expand to four to eight cities this year. It’s currently in 12 markets and its plans ultimately are to expand to 40 to 50 markets, Spector said.
“Our goal is to be that trusted brand/service in the top 40 to 50 cities in the U.S.,” he said. “We’ve taken a very thoughtful and methodical approach on how we roll out. We don’t just launch cities for the sake of launching.”
The company’s main business comes from companies in the commercial and industrial industry like large printing jobs and auto parts, healthcare, food and groceries and retail.
Same day delivery is its sweet spot. Dropoff recently delivered 10,000 Voodoo donuts to a University of Texas football game, Spector said.
Among its more unusual requests, Dropoff has picked up placentas at the hospital from mothers who have just given birth, dropped them off at a processing plant to be made into pills and taken the pills back to the mothers, Spector said.
Dropoff has 52 employees with 32 in Austin at its offices at Mopac and Ranch to Market 2244. The company, founded in 2014, has raised $7 million to date.