Favor Moves to Austin and Launches a Food Delivery Service

foundersA month ago, Zac Maurais and Ben Doherty launched Favor in the Austin area to deliver food to your home or office.

Maurais and Doherty, graduated from California Polytechnic State University or Cal Poly and then went on to the Boost.VC accelerator program in January, and launched a Favor pilot program in San Luis Obispo. They completed more than 1,000 deliveries. The service has steadily grown in popularity, Maurais said. They raised a seed investment round of investment from Tim Draper of Draper Fisher Jurvetson.

Favor delivers Home Slice Pizza, East Side King, Torchy’s and all kinds of food fare from Austin’s eateries and even its food trucks.

foodhaslegsThe service works through a free App available for IOS devices, although an Android version is in the works. The App offers a curated list of popular restaurants. But customers can ask for whatever they want. Favor doesn’t limit the places to order from as long as they are in the service area. Once a request is submitted one of Favor’s verified “Favor Runners” will pick up your food and promptly deliver it to you. The deliveries cost a $5 flat fee plus tip.

The drivers wear bright blue tuxedo shirts and drive cars outfitted with oversized blue bowties.

Favor chose to relocate to Austin because of its strong tech community and its great food, Maurais said.

Favor launched in Austin on June 8th and currently serves central Austin. It is based at the Longhorn Startup Camp at the University of Texas at Austin.

Favor is working to build strategic partnerships with restaurants, Maurais said.

Comments

  1. Mike Walls says:

    This isn’t a new concept. Eat Out In has been doing this for years. Dine On Demand and Grub Hub are two others in the Austin area. What will set Favor apart?

    • Mike, I don’t think it was clear in the article, but Favor will deliver you anything from anywhere within our delivery radius. Eat Out In and Dine On Demand will only deliver from the select merchants they have partnerships with. Therefore, you could send a runner to pick up your groceries from HEB or to get a burger from Pterry’s. In short, it is Sidecar for food delivery.

  2. I like the idea, but how is it different from what kozmo.com was?

    • lalorek says:

      Hi Chris,
      Great question. I asked Zac about Kozmo.com because I covered them for Interactive Week during the dot com heyday. I think the difference is that Kozmo was bloated. They raised a bunch of money and they spent a bunch of money. They had a ton of infrastructure like delivery trucks and staff. Then they couldn’t find a way to turn a profit so they charged $10 to deliver stuff. Customers balked at that price. Favor charges $5 and a tip to the delivery person and uses more of a Taskrabbit model of delivery in which runners use their own vehicles. (Please correct me if I’ve got this wrong Favor founders)

    • Hey Chris,

      Good question. Yes Laura you are right. We have 3 main differentiators from Kozmo:

      1. Technology has changed. Our runners work behind iPhones, not a dispatch system.
      2. No warehouses. We’re redistributing the inventory already in the city.
      3. Unlike Kozmo, we have a delivery fee that covers our variable cost.

      Give it a try soon and you will see how amazing it is!

  3. I would try Favor if they were in my area, Southpark Meadows.
    I really could use them today, sorry, I can’t. You need to come further South.

    • Hey Grace, we have some expansion plans in the works right now! I’m not sure if we’ll make it all the way south to Southpark Meadows, but follow us on social media or sign up for our app to stay in touch with our expansion plans.

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